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Warranty <br /> All products are covered for one year,parts and labor,from date of hand over. An extended maintenance <br /> program is available. This includes parts and labor on all products for the second year after date of hand over. <br /> Service Rates <br /> Out of warranty call out is charged at$75.00 per hour and$95.00 per hour out of hours(regular business <br /> hours are 8.00 am to 5.00 pm,Monday to Friday). Response time is same day if service call is requested <br /> before 10.00 am or if the system is down due to failure. <br /> All product is covered for one year,parts and labor,from date of hand over. A Service Contract for an <br /> extended maintenance program is offered if required. This includes parts and labor on all products for the <br /> second year after date of hand over. <br /> C <br /> i <br /> Service Contract g <br /> A maintenance program is offered below. I <br /> i <br /> Full Maintenance $ 65.99 per year <br /> f <br /> Terms of Payment <br /> I <br /> Unless otherwise arranged,50%of payment is due upon receipt of the order,and 50%of payment is due <br /> upon project completion. Interest will be charged at a rate of 1.5%per month on accounts 10 days past due. <br /> Validity <br /> These rates are valid for a period of thirty days from today's date. <br /> We trust that in submitting this proposal we have addressed all your requirements. Should you require further <br /> clarification or additional information,please do not hesitate to contact us. <br /> Sincerely, <br /> i <br /> k <br /> Alan Jelley <br /> ProNet Systems,Inc. <br /> Accepted: <br /> Signed ...........................................For and On Behalf of Orange County <br /> ......................................................................................... Print Name&Title <br /> Date.......................................................... <br /> 41 <br /> 003.1611 Oramgc.County New Door Behind Customer Servicc Desk-Common, h oNcl ins:. 2 <br />