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E <br />OCES Strategic Plan -2014 <br />Strategic Goals and Objectives <br />Strategic Goals are global concepts that are supported by one (1) or more Objectives. Each Objective is <br />supported by one (1) or more Tasks. Objectives are realistic and measurable targets that help achieve the Goal. <br />Tasks are specific initiatives undertaken that will help achieve the Objective, and are identified as Short -Term (1- <br />2 years), Mid -Term (2 -4 years), and Long -Term (4 -7 years) initiatives. Tasks have been developed as part of this <br />Strategic Plan, but are not included here as they may change often based on internal and external influences, <br />sometimes beyond our control. The flexibility built into the Strategic Plan enables each Division to morph or <br />change their Tasks while continuing to meet the Objective. What looks good on paper may not necessarily work - <br />in real life. It is imperative to integrate the ability and flexibility to adapt in order to continue making progress. <br />Our priorities are driven by life safety, customer satisfaction, employee work/life balance, and work process <br />improvements. Progress will tracked by publically visible Gantt charts in the OCES office, and the form in <br />Appendix B. Each Division will have a chart in their office area, and a master chart will be posted in the <br />reception area of the facility. <br />ADMINISTRATION DIVISION <br />Administration Mission Statement <br />The OCES Administrative Division is responsible for delivering superior customer service and support for our <br />internal and external customers. <br />Approach <br />In streamlining the agencies hiring,_ contract and approval process, the agency becomes more efficient and uses <br />less monetary resources. As a service agency, it is our goal to effectively coordinate and develop community <br />partnerships, public education and special event coordination. In an effort to be innovative, we will use <br />technology to efficiently capture, process, and store operational data. As the agency continues to grow, <br />Administrative staff will be encouraged to build skill levels through continued education and training. <br />STRATEGIC GOAL #1 <br />Effectively Coordinate and Develop Community Partnerships, Public <br />Education and Special Event Coordination Ij <br />OBJECTIVES <br />1. Establish and maintain relationships with supporters and stakeholders, including our <br />schools, in order to educate our community in safety and disaster preparedness <br />a. Utilize skills of the County PIO to develop outreach materials <br />b. Utilize all members of the Administration Division to support outreach initiatives <br />Strategic Goals and Objectives <br />