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3 <br />OCES Strategic Plan -2014 <br />Table of Contents <br />Tableof Contents ........................................................................................................... <br />............................... 2 <br />ExecutiveSummary ......................................................................................................... <br />..............................3 <br />Vision, Mission, Core Values, Guiding Principles, and Strategic Goals .......................... ............................... 3 <br />Introduction................................................................................................................... <br />............................... 4 <br />DevelopmentProcess ...................................................................................._............... <br />............................... 4 <br />Diamondsand Stones ................................................................................................. <br />..............................4 <br />VisionDevelopment .................................................................................................... <br />..............................5 <br />SWOTAnalysis ............................................................................................................ <br />............................... 5 <br />MissionStatement ...................................................................................................... <br />..............................5 <br />Goalsand Objectives ................................................................................................... <br />..............................5 <br />Approach.................................................................................................................... <br />............................... 5 <br />EmployeeSurvey Results ............................................................................................... <br />............................... 6 <br />StrategicGoals and Objectives ....................................................................................... <br />..............................7 <br />ADMINISTRATIONDIVISION ........................................................................................ <br />..............................7 <br />Administration Mission Statement ......................................................................... <br />..............................7 <br />Approach.................... ............................ _............................................................................................ <br />7 <br />EMSDIVISION ............................................................................................................. <br />............................... 9- <br />EMSMission Statement ........................................................................................., <br />..............................9 <br />Approach..... ......................................................................................................................................... <br />9 <br />COMMUNICATIONSDIVISION .................................................................................... <br />.............................11 <br />E9- 1- 1Mission Statement ....................................................................................... <br />.............................11 <br />Approach................................................................................................................ <br />.............................11 <br />FIREMARSHAL DIVISION ............................................................................................ <br />.............................13 <br />FireMarshal Mission Statement ............................................................................ <br />.............................13 <br />Approach................................................................................................................ <br />.............................13 <br />EMERGENCYMANAGEMENT DIVISION ..................................................................... .............................15 <br />Emergency Management Mission Statement ........................................................ .............................15 <br />Approach................................................................................................................ <br />.............................15 <br />PerformanceEvaluation ................................................................................................. <br />.............................17 <br />PlanMaintenance .......................................................................................................... <br />.............................17 <br />AppendixA - ETHOS ....................................................................................................... <br />.............................18 <br />AppendixB — Work Plan Template .............................................................................. <br />............................... 23 <br />Table of Contents <br />