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10 <br />OCES Strategic Plan -2014 <br />EMS DIVISION <br />EMS Mission Statement <br />The OCES EMS Division will deploy highly educated, well- trained emergency medical personnel to deliver <br />efficient, effective, and excellent care that encompasses the wide range of community health needs. <br />Approach <br />Orange County EMS will provide highly trained, critically thinking EMS providers equipped with the most up to <br />date Emergency Medical Services knowledge, skills and abilities. The EMS Division is committed to improving <br />information dissemination and accessibility to all staff and partner agencies. In order to improve customer <br />service and relationships with internal staff and partner agencies, EMS will improve transparency by proving <br />accurate and timely performance measures, standard operating guidance with intent and direction. EMS will <br />improve employee retention and develop continuity of operations by providing career pathways and <br />professional development. EMS must stay up to date with changing community health needs by participating <br />with other health care providers, County Departments, and partner-agencies to identify, prioritize, and <br />implement community health initiatives. <br />STRATEGIC GOAL #2 <br />Develop programs to address the wide range of community healthcare needs <br />OBJECTIVES <br />1. Support high risk community healthcare program strategies <br />2. Implement an effective community medicine program <br />3. Develop programs to support the medical needs of special operations <br />Strategic Goals and Objectives <br />STRATEGIC GOAL #1 <br />Build capabilities to support efficient, - effective, and excellent care <br />OBJECTIVES <br />1. <br />Continue implementation of the Emergency Services Workgroup approved Comprehensive <br />Assessment of EMS & 9 -1 -1 Communications Center Operations report <br />2. <br />Implement consistent regulatory oversight <br />3. <br />Improve dissemination of information for staff on the EMS website <br />4. <br />Improve dissemination of information for patients, partner agencies, and doctor's office's <br />on the EMS website <br />S. <br />Implement professional development pathways <br />6. <br />Implement field based medical directors <br />7. <br />Increase the operational capacity to deliver EMS services in the community <br />8. <br />Improve internal and external communication from the EMS Division <br />STRATEGIC GOAL #2 <br />Develop programs to address the wide range of community healthcare needs <br />OBJECTIVES <br />1. Support high risk community healthcare program strategies <br />2. Implement an effective community medicine program <br />3. Develop programs to support the medical needs of special operations <br />Strategic Goals and Objectives <br />