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� _ E <br /> PC t' AL SERVICES <br /> December 2,2013 <br /> Proposal For: <br /> Orange County Enterprise Scanning <br /> Keith Chnupa <br /> 131 West Margaret Lane <br /> Hillsborough,NC 27278 <br /> Starpoint Global Services ("Starpoint") hereby submits this proposal for the systematic <br /> scanning of records belonging to Orange County Enterprise Scanning ("OCES")which consist of <br /> the Environmental Health Department, HR Department and EMS Department. Thank you for <br /> giving Starpoint the opportunity to provide you with this information. <br /> Executive Summary <br /> Starpoint Global Services is already a trusted document management vendor of Orange <br /> County Government Offices, having digitized all client file for Orange County Child Support <br /> Enforcement in 2012 and installing the department's enterprise content management solution, <br /> Papervision. Today CSE is truly paperless, and records can be search and crossed referenced in <br /> ways previously inefficient or impossible. The purpose of this proposal is to outline and <br /> expansion of this effort into several other county offices as a consolidated OCES project. <br /> OCES currently has containers located at the Environmental Health Office, Human <br /> Resources Office, and EMS Office. Starpoint proposes to relocate and image OCES's records <br /> off-site at our Chapel Hill imaging center, located 8 miles from the offices. Should any charts or <br /> files be needed during the scanning process, Starpoint will physically deliver or fax any <br /> requested record back to OCES within 30 minutes during normal business hours. Starpoint will <br /> image all records using Bowe Bell+Howell Spectrum & Plus Scanners at 200 dpi, utilizing the <br /> latest technology available, including ultrasonic multi-feed detection to eliminate missed pages <br /> and any possible user error. <br /> Following a rigorous quality control (QC) process, images will be indexed according to <br /> direction from OCES. Files are to be converted into a set of TIFF images with indexes varying <br /> on each departments request. Finally, images will be delivered on the media of OCES's choosing <br /> andi ingested into Papervision Enterprise. All images will be delivered in two sets, a primary and <br /> a backup disk of generic Adobe PDF's. As an additional quality control measure, Starpoint will <br /> store a backup copy of all images in our vault for the lifetime of our business, as well as store the <br /> physical records for one year at no cost before securely destroying them. <br /> OCES staff should use the Starpoint barcodes and transmittal sheets to identify their <br /> boxes numerically and should maintain an index of contents for each numbered box for future <br /> reference of location for individual files. <br /> Page 2 <br />