Agenda - 03-06-2014 - 4a - Laserfiche WebLink

Browse Search

As a final example of large-scale issues encountered in 2013, it was discovered that, after GIS 15 was moved under the tax office, a great number of residents were essentially queued as a result of the letter mailed in August, 2012. Residents had received a letter explaining the Ordinance and its requirements,which prompted thousands of calls into county offices for further clarification. The message to residents who reached out to the tax office was to wait as the GIS Department had just been reorganized to the tax office. This period of abeyance would allow tax office staff to become acclimated to the Ordinance and prepare a revised implementation plan for review of the BOCC. Soon after the tax office's February,2013 presentation to the BOCC,we began working with residents who had been queued. To date, as part of the soft implementation plan for 2013,the tax office has not levied a fine for non-compliance. Residents have been willing and often eager to work with us and finalize non- compliance issues. While we do have a means to track progress of each non-compliance issue and collect fines when necessary, our goal is to resolve issues amicably thereby eliminating the need to levy a fine. The prevailing process we have used has been: • Discover a non-compliance issue through the fire chief, emergency responder or resident. • Tax office works to resolve issue. o If it is a road naming issue,the tax office must work with the residents to secure at least 75%approval of a selected road name. In some cases,the road name selection process has taken a considerable amount of time and one still remains unresolved at this point. • Notification letter is mailed to resident identifying non-compliance issue with an accompanying map as supplemental information. • If resident has failed to respond within 30 days,the tax office reaches out to the resident using a different communication medium, such as telephone or direct email. Note that our implementation plan allows 60 days for compliance with the initial notification letter, but at the halfway point we reach out to the resident as an extra measure. Below is a description of work completed throughout the last year: • Assigned 533 new addresses to date • Worked with Orange Grove Fire Department on 64 identified non-compliance issues • Conducted field inspections with Orange Grove Fire Chief Other completed projects include: 1. Posted address numbers: 3 2. Named driveways: 39 3. Mobile home park addresses established: 83 a. The Ranch—24 b. Duke Forest—22 c. Green Valley—2 d. Woodcrest— 10 e. Crestwood(East)— 12 f. Crestwood(West)— 13 4. Apartment complex,new addresses: a. Thompson's (D. Latta)—8