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Orange County�North Ca rolina <br /> APPLICATION CONSULTING PRACTICE PROFILE <br /> Our software selection practice leader, David Krout, CPA (inactive), has been in the software <br /> selection and ERP implementation consulting field for over 15 years. During that time, he has <br /> worked with dozens of agencies as well as one of the foremost local government ERP software <br /> vendors. This experience allows him to greatly benefit our clients through a unique approach to <br /> software selection. Using his understanding of the vendor point of view, he works with you to <br /> navigate the waters of software selection, contract negotiation, and ERP implementation. <br /> Mr. Krout specializes in working to identify an organization's strategic, organizational, <br /> application, and functional requirements in order to determine which solutions are the best fit <br /> for both customer and vendor. His clients appreciate the honesty and diligence with which he <br /> conducts his projects, and many clients choose to repeatedly retain our services. <br /> TYPICAL INDUSTRY APPROACH CLIENTFIRST APPROACH <br /> Customized <br /> features1functions; your <br /> Bollerplate requirements BALANCED <br /> INADEQUATE features1functions,general DUE <br /> DUE requirements Collaborative DILIGENCE <br /> DILIGENCE Change Management <br /> "Commodity-Servlce' <br /> (same for all) Implementation Readiness REDUCED <br /> INCREASED RISK <br /> Unbiased,unlimited .. <br /> RISK <br /> Limited vendor recommendations <br /> (vendor recommendations <br /> ties) Change Management <br /> Implementation Readiness <br /> Illustrated by the graphic above, your level of risk and the probability of achieving a successful <br /> implementation is directly related to the amount of proper due diligence employed. The typical <br /> industry approach fails in this regard. At CLIENTFIRST, we take every possible step to decrease <br /> your risk level by ensuring you are employing proper due diligence. <br /> We work with your organization to safeguard finding the best overall solution to suit your <br /> unique requirements. We help you run your business as economically, efficiently, and <br /> transparently as we run ours. Above all else, we pride ourselves on providing quality services <br /> with honesty and integrity. Our goal is to help every user in your organization gain an <br /> understanding of the selection and implementation process. <br /> III i ' <br /> CLIENTFIRST TECHNOLOGY CONSULTING e • 5 <br />