Orange County NC Website
&0 <br />Residents occur. The Service Provider is further expected to help educate residents who place <br />improperly prepared or unacceptable items at the curb by consistently and accurately tagging the <br />Recycling Carts with `bops" tags - a card explaining why the bin contents could not be collected <br />(Attachment D). (see Section V, Subsection F) <br />Communication between County and Service Provider will be expected to occur on a daily basis, and <br />the County expects prompt and professional responses by the Service Provider to County and /or <br />citizen concerns. Service Provider will be expected to provide a high level of service, and should plan <br />to have a supervisor available to respond promptly to County's legitimate concerns. A supervisor will <br />be available at all times throughout the day while collections may occur, specifically from 7:00 a.m. <br />through 5:00 p.m. Monday through Friday and on any days and hours that may fall outside of the <br />regular collection days and hours such as any make -up days that occur due to holidays, inclement <br />weather or any other conditions that may require the collection of recyclables outside the regular <br />Monday through Friday 7:00 a.m. through 5:00 p.m. <br />Schedule <br />DATE <br />EVENT <br />December 18, 2013 <br />Issuance of RFP. <br />Mandatory Pre - Proposal Conference. <br />Time: 2:00 PM at the Solid Waste Administration <br />January 2, 2014 <br />Building, 1207 Eubanks Road, Chapel Hill <br />Deadline for submittal of questions. Submit <br />questions via email to <br />January 9, 2014 <br />dcanneg@orangecountync.gov <br />January 16, 2014 <br />Proposal Submission. Proposals are due by 3 <br />p.m. on this date, at the County's Purchasing <br />Department, 200 South Cameron Street — PO <br />Box 8181, Hillsborough NC 27278. All Proposals <br />will be held in a secure place until this date. <br />January 2014 <br />Evaluation of Proposals by Evaluation Committee <br />February 4, 2014 <br />Anticipated Contract Award by Board of County <br />Commissioners. <br />As soon as June 2 but no later <br />Begin Urban Curbside Recycling Collection <br />than June 30, 2014 <br />Services. <br />IV. Accuracy of RFP and County Rights and Options <br />A. Accuracy of RFP and Related Documents: <br />The County assumes no responsibility for conclusions or interpretations derived from the <br />information presented in this RFP, or otherwise distributed or made available during this <br />procurement process. In addition, the County will not be bound by or be responsible for any <br />explanation, interpretation or conclusions of this RFP or any documents provided by the County <br />other than those provided by the County through the issuance of Addenda. In no event may a <br />Service Provider rely on any oral statement by the County or its agents, advisors or consultants. <br />RFP #5199 Page 7 of 26 <br />