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106 <br />Service Provider may refuse to collect any material that is not a listed Recyclable Material, or <br />any Recyclable Material that is contaminated to the extent that it is no longer recyclable. <br />Failure on the part of Service Provider to leave proper notice (Oops Tag) when refusing to <br />collect improperly prepared materials may result in County assessing a $50.00 penalty for <br />each verifiable occurrence. <br />If a small number of non - recyclables are placed in the Cart with other Recyclable Materials, <br />Service Provider shall collect Recyclable Materials and reject non - recyclables, leaving an <br />appropriately completed Oops Tag. If Recyclable Materials are thoroughly intermixed with <br />non - recyclable materials in the Recycling Container, Service Provider may refuse to collect. <br />Service Provider shall report to County all oops tags left at the end of the service day using <br />RFI D reader software or other means approved by County. <br />If recyclable materials are placed in an unapproved recycling container (i.e. a plastic bag, an <br />unapproved cart, cardboard box, or 18 gallon bin with exception to those identified by county <br />as handicap disabled) Service Provider may refuse to collect with an appropriately completed <br />Oops Tag. <br />The County, at its discretion, may ask Provider to accept Recyclable Material outside the Cart <br />under limited, special and reasonable circumstances. <br />2. Inaccessible Recyclable Materials <br />In a situation where a street is unexpectedly inaccessible to the Provider's collection <br />vehicle due to an improperly parked vehicle, utility work, construction work, or any other <br />obstruction rendering a roadway completely or partially blocked, Service Provider may <br />attempt to service said street later that same day, either by sending the collection vehicle <br />back, or by sending someone with a smaller vehicle to collect the materials. If Service <br />Provider cannot provide service on the scheduled day, Service Provider must report the <br />exact locations to County on the day that service is scheduled to be provided before 5:00 <br />p.m. <br />In the case where an area is inaccessible to standard collection vehicle for an extended <br />period due to utility work, roadwork, construction or some other obstacle, County may require <br />Service Provider to service from a smaller vehicle until such time as the area is again <br />accessible to the standard collection vehicle. This does not include the areas that permanent <br />collection impediments as referenced in Section V subsection D. <br />G. Cooperation between County and Provider <br />It is expected that the Service Provider will work closely and meet frequently with County's <br />designated urban curbside program manager regarding program operation and the County public <br />awareness program. Regular meetings of this type will be essential to insure the success of the <br />County curbside recycling program. At these meetings, the details of specific problems and the <br />success or failure of particular public awareness strategies and activities can be reviewed and <br />evaluated. At times these meetings may include representatives from the Towns of Carrboro, <br />Chapel Hill and /or Hillsborough. <br />H. Supervisor <br />A high quality of service to the citizens of Orange County is essential to successful Service <br />Provider performance. In order to ensure that service is maintained at a high level, local <br />supervision directly responsible for this curbside operation is required. The supervisor must be <br />within an hour's drive of any of the three municipality limits. This supervision is expected to <br />RFP #5199 Page 14 of 26 <br />