Orange County NC Website
101 <br />The Scope of Services outlined in this RFP is intended to inform Proposers of the level of service <br />expected by the County. Proposers that cannot provide services as outlined in this RFP must <br />clearly take exception to specific items in their Proposal. <br />B. Collection of Recyclable Materials <br />Service Provider shall collect and remove all properly prepared Recyclable Materials once each <br />week (regardless of weather conditions, see Adverse Weather Policy) from all single family <br />homes, and adjacent small businesses, schools, and churches within the residential areas <br />located within the Town limits of Carrboro, Chapel Hill, and Hillsborough, NC. Service Provider <br />shall pass each household or other eligible location once per week and collect materials set at the <br />curb (or agreed upon location in the case of handicapped /disabled citizen). Collection shall take <br />place no earlier than 7:00 a.m., and no later than 7:00 p.m. <br />Service is typically provided at curb on public streets, though there are some instances where <br />Service Provider will be expected to provide service on private streets and in other non - standard <br />fashions. Typically, if a private street is not accessible to the standard recycling collection vehicle, <br />the residents are asked to bring their Recycling Carts to a specific collection point such as the <br />intersection with a public street. In several cases collection services are provided in public and <br />private alleys. There are many cases, especially in downtown areas, where the recycling <br />collector is expected to back the collection vehicle into or out of small streets that do not allow for <br />the vehicle to turn around. <br />Upon servicing Recycling Carts, Service Provider will place emptied Carts back to their original <br />location in such a manner as to ensure that emptied Carts do not interfere with the flow of vehicle <br />or pedestrian traffic, mail delivery, driveway access, or other receptacles at the curb such as <br />garbage and yard waste carts. Service Provider shall take care not to damage Carts or personal <br />property of serviced Units. <br />The curbside recycling program provides service to Handicapped /Disabled citizens. Citizens <br />interested in this service must request this from the County, and must meet the County's eligibility <br />requirements. When servicing a Handicap /Disabled Resident, the collector will retrieve the <br />Recycling Cart/Bin from a designated area, service the receptacle, and return the empty Cart/Bin <br />to the designated location. Service provision to these citizens may require that Service Provider <br />walk up steep or long driveways and into back yards. This service is presently provided to <br />approximately one hundred thirty five (135) Residents throughout the service area. At present <br />disabled residents are serviced by the regular collection crew on the same day as the other <br />households on the same street, though Proposers may suggest alternative service arrangements <br />for these citizens. There is no limit to the number of Residences that are eligible to receive this <br />service, though County does not anticipate that the number of Residents requesting this service <br />to drastically increase. County retains responsibility for designating eligibility for this service. <br />Non - residential facilities such as churches and small businesses located in or adjacent to <br />residential areas may also be allowed to participate in the curbside recycling program at the <br />County's discretion. Curbside service is limited to those non - residential facilities that generate <br />household -like quantities of Recyclable Materials. Typically, curbside recycling collection routes <br />are limited to residential areas, with a few notable exceptions such as Weaver Street and West <br />Main Street in Carrboro. County does not anticipate increasing the Curbside Recycling Provider's <br />role in the provision of services to non - residential / commercial entities. <br />Route scheduling is a critical part of the ongoing success of the recycling collection program, and <br />well planned routes are a key aspect of a successful transition from one Service Provider to <br />another Service Provider. Collection routes and schedules will be prepared by Service Provider <br />RFP #5199 Page 9 of 26 <br />