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4 <br /> OCES Strategic Plan-2014 <br /> Executive Summary <br /> Orange County Emergency Services(OCES) is comprised of five(5) business program areas. They are <br /> identified as the:Administrative Division <br /> Communications Division Emergency g y Mana em <br /> g ent Division, <br /> EMS Division, and Fire Marshal Division.This Strategic Plan has been developed in support of the Orange <br /> County Board of County Commissioners(BOCC)goals and priorities. It is intended to build and sustain <br /> our resiliency in preventing, responding to, and recovering from manmade,technological,and natural <br /> emergencies and/or disasters. <br /> This Strategic Plan is designed as a short and long-term guide that will assist OCES leadership in directing <br /> programmatic efforts within each Division,accomplish results,ensure accountability,and properly <br /> allocate departmental resources over the next five(5)to seven (7)years. It wa"s developed in <br /> collaboration with OCES leadership,OCES staff, and Subject Matter Experts from local and State <br /> governmental organizations. <br /> Vision, Mission, Core Values, Guiding Principles, and Strategic Goals <br /> The vision statement describes OCES's desired future state for emergency service capabilities. It is <br /> where we eventually want to be. Each Division's mission statement describes how the vision will be <br /> achieved by their program area. <br /> Our Core Values and Guiding -v <br /> Principles are identified in the OCES <br /> ETHOS document, incorporated in <br /> Appendix A. The Strategic Goals <br /> ® e <br /> were developed by incorporating <br /> � ee 'e •e e s 'o e e ' e a 'e <br /> data from employee brainstorming <br /> and feedback(p. 6), BOCC,goals, - e - <br /> best practices across the State and <br /> Nation, and the Comprehensive <br /> Assessment of Emergency Medical <br /> Services&9-1-1 Communication <br /> Center Operations Center Assessment report from October,2013 which is incorporated herein by <br /> reference. <br /> The BOCC specific goals include: <br /> • Goal#1:Ensure a community network of basic human services and infrastructure that <br /> maintains, protects,and promotes the well-being of all County residents. <br /> • Goal#2:Promote an interactive and transparent system of governance that reflects community <br /> values. <br /> • Goal#4:Invest in quality County facilities, a diverse work force,and technology to achieve a <br /> high performing County government. <br /> Executive Summary <br />