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23 <br /> OCES Strategic Plan-2014 <br /> strive to meet the extraordinary needs and demands of our mission areas, even when they are <br /> encountered in difficult and often harsh conditions. OCES personnel must accept responsibility <br /> for accomplishing our missions without complaint, be transparent in our decision-making <br /> process, and expect to be held highly accountable for the actions we take and decisions we <br /> make. <br /> Flexibility <br /> OCES must anticipate and be prepared to accommodate changes in organizational goals, <br /> courses of action, and operating environments. We must also be prepared to adjust quickly as <br /> our stakeholder needs change, and in fact thrive in this environment and devise innovative <br /> ways to meet new challenges as they arise. <br /> As public servants, we must understand that in the event of an emergency or disaster, we may <br /> be deployed/dispatched/activated with little advance notice. We may also be asked to work <br /> irregular hours and perform duties other than those specified in our normal position <br /> descriptions. Being prepared to respond to the needs of our community stakeholders quickly <br /> and enthusiastically is at the heart of what it means to be a member of OCES. <br /> Preparation <br /> Preparation is the key to achieving the desired results. Benjamin Franklin once stated "by <br /> failing to prepare, you are preparing to fail". One of the most important preparation tasks in <br /> which OCES must continually engage is the act of planning. OCES must be committed to the <br /> planning process, while ensuring that our plans are plausible and grounded in reality. When <br /> developing plans, OCES will solicit and incorporate input from our stakeholders. We must <br /> document what we will do, and then do what we document. In doing so, we will build <br /> resiliency and sustainability into our organization. <br /> OCES' plans must account for the various elements of Orange County's population, and focus <br /> on integrating the functional needs of all community members, not just the average community <br /> member. Our plans must also be flexible and readily adaptable to the situation at hand. <br /> Winston Churchill said "those who plan do better than those who do not plan, even though <br /> they rarely stick to that plan". So, we will plan so that we will do better. <br /> Appendix A- ETHOS <br />