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13 <br /> OCES Strategic Plan-2014 <br /> STRATEGIC GOAL #3 <br /> Improve technology for stakeholders and customers <br /> OBJECTIVES <br /> 1. Provide SunGard CAD interface to all partner agencies <br /> 2. Create a robust and functional radio system that is accessible to all County and partner <br /> public agencies <br /> 3. Create a robust and functional radio paging system that works countywide <br /> 4. Continue to enhance the 9-1-1 system to incorporate future technologies known as,NG9-1- <br /> 1 (Next Generation 9-1-1) allowing text,video and the capability of connecting to the <br /> statewide network <br /> STRATEGIC GOAL #4 <br /> Improve the work environmentfor employees <br /> OBJECTIVES <br /> 1. Provide employees with quality education,training and career development <br /> 2. Instill a professional departmental culture <br /> 3. Identify appropriate and productive communication processes for integrating the various <br /> generations of employees <br /> 4. Promote healthy living and lifestyle recommendations for public safety employees <br /> S. Actively attract,recruit and sustain a highly motivated workforce <br /> 6. Restructure the hiring process to focus on tiered learning approach: <br /> a. Call Taking <br /> b. Radio Dispatching <br /> c. Both functions <br /> 7. Revamp the training program to enhance and strengthen critical skills prior to on-the-job <br /> training <br /> 118. Identify and implement Telecommunicator contracts and psychological testing <br /> Strategic Goals and Objectives <br />