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10 <br /> OCES Strategic Plan-2014 <br /> EMS DIVISION <br /> EMS Mission Statement <br /> The OCES EMS Division will deploy highly educated,well-trained emergency medical personnel to deliver <br /> efficient,effective, and excellent care that encompasses the wide range of community health needs. <br /> Approach <br /> Orange County EMS will provide highly trained,critically thinking EMS providers equipped with the most up to <br /> date Emergency Medical Services knowledge,skills and abilities. The EMS Division is committed to improving <br /> information dissemination and accessibility to all staff and partner agencies. In order to improve customer <br /> service and relationships with internal staff and partner agencies, EMS will improve transparency by proving <br /> accurate and timely performance measures,standard operating guidance with intent and direction. EMS will <br /> improve employee retention and develop continuity of operations by providing career pathways and <br /> professional development. EMS must stay up to date with changing community health needs by participating <br /> with other health care providers, County Departments, and partner agencies to identify, prioritize,and <br /> implement community health initiatives. <br /> STRATEGIC GOAL #1 <br /> Deploy highly educated,well-trained personnel <br /> OBJECTIVES <br /> 1. Develop an efficient and cost-effective education and training model <br /> a. Implement Field Training Officer (FTO) training to interested employees <br /> b. Create FTO positions by reclassifying one (1) paramedic position per shift to act in a <br /> dual role (paramedic/FTO) <br /> 2. Consistently deliver and grow organizational knowledge <br /> STRATEGIC GOAL #2 <br /> Build capabilities to support efficient, effective, and excellent care <br /> OBJECTIVES <br /> 1. Continue implementation of the Emergency Services Workgroup approved Comprehensive <br /> Assessment of EMS&9-1-1 Communications Center Operations report <br /> 2. Implement consistent regulatory oversight <br /> 3. Improve dissemination of information for Staff on the EMS Website <br /> 4. Improve dissemination of information for patients,partner agencies,and doctor's office's <br /> on the EMS Website <br /> S. Implement Professional Development Pathways <br /> 6. Support field based medical directors <br /> 7. Increase the operational capacity to deliver EMS services in the community <br /> 8. Improve internal and external communication from the EMS Division <br /> Strategic Goals and Objectives <br />