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r y 37 Orange County Comprehensive Parks and Recreation Master Plan CHAPTER 4- Recreation Programs and Services 4 Recreation Services Table 4.b:Shows increased usage of online registration I�I As of 9/15 Recreation Division 3,883 4,374 4,003 2,475 1,813 , Total Enrollment Online Registrations 1,564 1,787 317 0 0 In 2011, Orange County residents were introduced to online program registrations and facility` reservations via RecTrac software. Today, online enrollment represents 40% of all program -" registrations, providing convenience and accessibil- Other Public Parks, Recreation and Related ity. Total program enrollment has increased by Services Offered by Orange County 41% from 2009 to 2013 with the largest increases occurring in youth soccer and summer enrichment Orange County Department on Aging offers pre- programs. Facility use reservations are shown grams and services to older adults in Orange County. Programs and services are offered in two senior below. centers. Program areas include arts & crafts, ath- Table 4.c: Facility Reservations by type letics, enrichment classes, Senior Games and special events. More information about these programs Activity Rooms 123 3,007 may be found at the Department on Aging website: Picnic Shelters 158 7,938 http://orangecountync.gov/aging/index.asp Gymnasiums 132 6,308 and the Senior Times publication. Sports Fields 822 57,199 Outdoor Tennis/Basketball 188 855 The Orange County Cooperative Extension offers 4-H In Fiscal Year 2011-2012 over 1,000 Customer Satis- Development and Health and Nutrition training. The faction Evaluation Surveys were received from pro- Orange County Library programs include Storytime, gram participants and facility users. The evaluations school-aged programs and a teen center with oppor- were broken into six categories: youth programs, tunities to be a teen volunteer. The Health teen programs, adult programs, family programs, Department covers areas such as health care/ camps, and facilities. Satisfaction was over 90% in nutrition services and health education. For more all categories as shown in the table below. information on the Orange County Departments' Table 4.d Customer Satisfaction programs listed above visit: http://oangecountync.gov o The Orange County SportsPlex is owned by Orange 40 County while the operation of the facility is managed 93% by a private contractor. Programs and services offered include camps, figure skating, hockey, 91% 0 o aquatics and fitness programs. The Central Orange Senior Center located adjacent to the SportsPlex, provides convenient access for senior citizens. More Youth Teen Adult Family Camp Facility information about Orange County SportsPlex may be CUSTOMERS SATISFIED AND ABOVE FY 2011-2012 found at: http://www.trianglesportsplex.com/ 4-3