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103 <br /> Public Information Goal <br /> The Communications Office will provide its audiences with information about the County <br /> government's programs, services and activities. <br /> Strategy 1 —Maintain a quality working relationship with local and regional media to effectively <br /> deliver County government information to the community. <br /> 1. Respond to all media requests for information in a timely manner. <br /> 2. Distribute news releases announcing government programs, services, and events via fax <br /> and email to all regional media. <br /> 3. Hold media briefings prior to public meetings to inform reporters of upcoming issues. <br /> Strategy 2 —Produce a community newsletter to deliver County government information to each <br /> home in the County. <br /> 1. Solicit input from all County agencies for inclusion in the citizen newsletter. <br /> 2. Compile and publish appropriate information for distribution at least three times each <br /> year. <br /> 3. Conduct a survey of residents to determine if they are receiving the information they <br /> need. <br /> Strategy 3 —Maintain PWC-Info, the County government's 24-hour automated telephone <br /> system. <br /> 1. Work with County government departments and agencies to develop and maintain <br /> automated telephone messages. <br /> 2. Conduct an analysis of existing messages to determine continued validity. <br /> 3. Publish and updated listing of all messages in the citizen newsletter. <br /> Strategy 4 —Respond to requests for County government information. <br /> 1. Provide information via email to requests for information from the County government's <br /> Web site. <br /> 2. Staff the information desks in the McCoart and Ferlazzo buildings to respond to in person <br /> requests for County government information. <br /> 3. Respond to mailed requests for County government information. <br /> Strategy 5 —Update and maintain the content of the County government's Web site. <br /> 1. Work with County departments to provide current, accurate information on the County <br /> government's Web site. <br /> 2. Review published pages for accuracy and timeliness. <br /> 3. Participate in the Web management group activities. <br /> 4. Provide assistance to agencies and departments to create and publish Web pages. <br /> Strategy 6- Coordinate and assist departments in planning and hosting special events. <br /> 1. Coordinate and host events as directed by the Board of County Supervisors. <br /> 2. Coordinate and host events for employees. <br /> 3. Assist departments in planning and hosting special events and programs. <br /> 7 <br />