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23 <br />OCES Strategic Plan -2014 <br />strive to meet the extraordinary needs and demands of our mission areas, even when they are <br />encountered in difficult and often harsh conditions. OCES personnel must accept responsibility <br />for accomplishing our missions without complaint, be transparent in our decision - making <br />process, and expect to be held highly accountable for the actions we take and decisions we <br />make. <br />Flexibility <br />OCES must anticipate and be prepared to accommodate changes in organizational goals, <br />courses of action, and operating environments. We must also be prepared to adjust quickly as <br />our stakeholder needs change, and in fact thrive in this environment and devise innovative <br />ways to meet new challenges as they arise. <br />As public servants, we must understand that in the event of an emergency or disaster, we may <br />be deployed /dispatched /activated with little advance notice. We may also be asked to work <br />irregular hours and perform duties other than those specified in our normal position <br />descriptions. Being prepared to respond to the needs of our community stakeholders quickly <br />and enthusiastically is at the heart of what it means to be a member of OCES. <br />Preparation <br />Preparation is the key to achieving the desired results. Benjamin Franklin once stated "by <br />failing to prepare, you are preparing to fail ". One of the most important preparation tasks in <br />which OCES must continually engage is the act of planning. OCES must be committed to the <br />planning process, while ensuring that our plans are plausible and grounded in reality. When <br />developing plans, OCES will solicit and incorporate input from our stakeholders. We must <br />document what we will do, and then do what we document. In doing so, we will build <br />resiliency and sustainability into our organization. <br />OCES' plans must account for the various elements of Orange County's population, and focus <br />on integrating the functional needs of all community members, not just the average community <br />member. Our plans must also be flexible and readily adaptable to the situation at hand. <br />Winston Churchill said "those who plan do better than those who do not plan, even though <br />they rarely stick to that plan ". So, we will plan so that we will do better. <br />Appendix A - ETHOS <br />