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13 <br />OCES Strategic Plan -2014 <br />STRATEGIC GOAL, #3 <br />Improve technology for stakeholders and customers <br />OBJECTIVES <br />1. Provide SunGard CAD interface to all partner agencies <br />2. Create a robust and functional radio system that is accessible to all County and partner <br />public agencies <br />3. Create a robust and functional radio paging system that works countywide <br />4. Continue to enhance the 9 -1 -1 system to incorporate future technologies known as, NG9 -1- <br />1 (Next Generation 9 -1 -1) allowing text, video and the capability of connecting to the <br />statewide network <br />Strategic Goals and Objectives <br />STRATEGIC GOAL, ##4 <br />Improve the work environment for employees <br />OBJECTIVES ]]I <br />1. <br />Provide employees with quality education, training and career development <br />2. <br />Instill a professional departmental culture <br />3. <br />Identify appropriate and productive comm_ unication processes for integrating the various <br />generations of employees <br />4. <br />Promote healthy living and lifestyle recommendations for public safety employees <br />S. <br />Actively attract, recruit and sustain a highly motivated workforce <br />6. <br />Restructure the hiring process to focus on tiered learning approach: <br />a. Call Taking <br />b. Radio Dispatching <br />C. Both functions <br />7. <br />Revamp the training program to enhance and strengthen critical skills prior to on- the -job <br />training <br />118. <br />Identify and implement Telecommunicator contracts and psychological testing <br />Strategic Goals and Objectives <br />