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12.3 Unauthorized Access and Hacldng.Except for physical damage to Customer's transmission facilities or <br /> Customer premise equipment directly caused by Embarq's negligence or willful misconduct,Embarq is <br /> not responsible for unauthorized access to, or alteration, theft, or destruction of, Customer's data, <br /> programs or other information through accident, wrongful means or any other cause while such <br /> information is stored on or transmitted across Embarq-provided network facilities or Customer premise <br /> equipment. <br /> 12.4 Liability for Content. Embarq is not responsible for the content of any information transmitted, <br /> accessed,or received by Customer through Embarq's provision of the Products and Services. <br /> 13. INDEMNIFICATION. <br /> 13.1 Mutual Indemnification for Personal Injury, Death or Damage to Personal Property. Each party <br /> will indemnify and defend the other party, its directors, officers, employees, agents and their successors <br /> from and against all third party claims for damages, losses, liabilities, or expenses, including reasonable <br /> attorneys'fees,arising directly from performance of the Agreement and relating to personal injury,death,or <br /> damage to tangible personal property that is alleged to have resulted, in whole or in part, from the <br /> negligence or willful misconduct of the indemnifying party or its subcontractors, directors, officers, <br /> employees or authorized agents. <br /> 13.2 Customer Indemnification.Customer will indemnify and defend Embarq,Embarq's officers,directors, <br /> agents, and employees and their successors, against all third party claims for damages,losses, liabilities <br /> or expenses,including reasonable attorneys'fees,arising out of: <br /> A. Customer's failure to obtain required permits, licenses, or consents necessary to enable <br /> Embarq to provide the Products and Services (e.g., landlord permissions or local construction <br /> licenses). This provision does not include permits, licenses, or consents related to Embarq's <br /> general qualification to conduct business; <br /> B. Customer's transmissions,or transmissions by parties authorized by Customer,of,information, <br /> data, or messages over the Embarq-provided network leading directly or indirectly to third <br /> party claims:(1)for libel,slander,invasion of privacy,infringement of copyright,and invasion <br /> or alteration of private records or data; (2)for infringement of patents arising from the use of <br /> equipment,hardware or software not provided by Embarq; and(3)based on transmission and <br /> uploading of information that contains viruses, worms, or other destructive media or other <br /> unlawful content; <br /> C. Embarq's failure to pay any tax to the extent that Embarq relied on Customer's claimed <br /> legitimate exemption under applicable law; <br /> D. Customer's breach of software licensing requirements;and <br /> E. Customer's failure to comply with the usage requirements in the Customer Responsibilities <br /> Section of these Standard Terms and Conditions. <br /> 13.3 Embarq Indemnification.Embarq will indemnify and defend Customer,Customer's officers,directors, <br /> agents, and employees and their successors against third party claims enforceable in the United States <br /> alleging that Services as provided infringe any third party United States patent or copyright or contain <br /> misappropriated third party trade secrets. But Embarq's obligations under this Section will not apply if <br /> the infringement or violation is caused by Customer's modification to Embarq-provided software, <br /> equipment or Services; combination of Embarq-provided services or products with other services or <br /> products; functional or other specifications that were provided by or requested by Customer; or <br /> Customer's continued use of infringing Services after Embarq provides reasonable notice to Customer of <br /> the infringement.For any third party claim that Embarq receives,or to minimize the potential for a claim, <br /> Embarq may,at its sole option,either: <br /> A. procure the right for Customer to continue using the Services; <br /> B. replace or modify the Services with comparable Services;or <br /> C. terminate the Services. <br /> 13.4 Rights of Indemnified Party. To be indemnified, the party seeking indemnification must promptly <br /> notify the other party in writing of the claim(unless the other party already has notice of the claim); give <br /> #280902 Page 6 of 10 Rev.12.07 <br />