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r <br /> RPOINT <br /> September 19,2013 <br /> Proposal For: <br /> Orange County Enterprise Scanning <br /> Dwane Brinson <br /> 2229 South Churton Street, Suite 200 <br /> Hillsborough,NC 27278 <br /> Starpoint Global Services ("Starpoint") hereby submits this proposal for the systematic <br /> scanning of records belonging to Orange County Tax Office ("OCTO"). Thank you for giving <br /> Starpoint the opportunity to provide you with this information. <br /> Executive Summary <br /> Starpoint Global Services is already a trusted document management vendor of Orange <br /> County Government Offices, having digitized all client file for Orange County Child Support <br /> Enforcement in 2012 and installing the department's enterprise content management solution, <br /> Papervision. Today CSE is truly paperless, and records can be search and crossed referenced in <br /> ways previously inefficient or impossible. <br /> OCTO currently has a minimum of 410 containers located at the Tax Office. Starpoint <br /> proposes to relocate and image OCTO's records off-site at our Chapel Hill imaging center, <br /> located 8 miles from the offices. Should any charts or files be needed during the scanning <br /> process, Starpoint will physically deliver or fax any requested record back to OCTO within 2 <br /> hours during normal business hours. Starpoint will image all records using Bowe Bell+Howell <br /> Spectrum & Plus Scanners at 200 dpi, utilizing the latest technology available, including <br /> ultrasonic multi-feed detection to eliminate missed pages and any possible user error. <br /> Following a rigorous quality control (QC) process, images will be indexed according to <br /> PIN Number and File Name as directed from OCTO. Files are to be converted into a set of TIFF <br /> images with indexes.. Finally, images will be delivered on the media of OCTO's choosing and <br /> ingested into Papervision Enterprise. All images will be delivered in two sets, a primary and a <br /> backup disk of generic Adobe PDF's. As an additional quality control measure, Starpoint will <br /> store a backup copy of all images in our vault for the lifetime of our business, as well as store the <br /> physical records for one year at no cost before securely destroying them. <br /> OCTO staff should use the Starpoint barcodes and transmittal sheets to identify their <br /> boxes numerically and should maintain an index of contents for each numbered box for future <br /> reference of location for individual files. <br /> Page 2 <br />