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complete conversion with the highest quality we have processes in place for identification, <br /> transportation, preparation, digitization, quality control and confidential destruction of records <br /> and files. During the scanning process, we guarantee 100% delivery satisfaction of requested <br /> files. A history of activity is maintained documenting who requests information, when it was <br /> requested, and when it is returned to a facility. <br /> Once scanned, all data is guaranteed to be exported in a useful manner, as directed by <br /> OCTO. Images will be individually compared to originals in a rigorous QC process and indexed <br /> according to direction. <br /> Additionally, as a free service, Starpoint will permanently store a copy of all images and <br /> indexes for disaster recovery. This backup will be stored in our secure HVAC vault in Chapel <br /> Hill,NC, and tested on an annual basis for consistency. <br /> The combination of professional, accurate scannin ima ing and 24 years of experience in file <br /> management is a distinct advantage that Starpoint can offer OCTO. <br /> Scope of Work <br /> All-Inclusive Intake and Inventory <br /> •Deliver any chart or file needed by OCTO during normal business hours for the duration of <br /> the scanning process. <br /> •Provide all personnel and equipment to pack the charts and transport them to Starpoint's <br /> information management facility." <br /> •Establish authorized access and OCTO users. <br /> **Containers are available to OCTO at charge of$1.00 each(60%discount).Inclusive coverage of packing and transport applies only to <br /> simple packing of records straight off of shelves.Selective pulls and purging projects will result in$23.00/hour labor charge. <br /> Digital Conversion <br /> •Files will be prepped for feeding into the scanners by removing paper clips, staples and <br /> post-it notes, copying and repairing damaged pages, and demarcating individual visits. <br /> •Starpoint will image all pages at full duplex mode with our Ultrasonic Multi-Feed Detection <br /> equipped 136we Bell+Howell scanners to ensure a 100% capture rate. <br /> •Images will be scanned at 200 dpi in TIFF Group IV format files for interoperability. <br /> Following scanning, a set of image and manipulation processes will be run to remove blank <br /> pages, correct skewed images, and remove black borders. <br /> •All images will be manually Quality Controlled to ensure total data capture and legibility. <br /> Documents will be cross compared between physical and digital, with any inadequacies <br /> immediately rectified through re-scanning. <br /> •Starpoint will index all images as directed by OCTO. <br /> Page 4 <br />