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Exhibit B REF: eService Matrix <br /> Practice Optimization TOOTS(Continued) <br /> Service ! Cost Function Values <br /> CD eStatements 72C per statement Submit patient statements •Return payment envelopes provided—prompting patient payment <br /> > (Applicable to to a clearinghouse where the •Reduce supplies and processing costs <br /> CL Eaglesohcustomers) statements will be printed, <br /> Customized statement messages <br /> r stuffed and mailed to patients. •On average save$1.63 per statement <br /> m Credit Cards FREE cost analysis to Process credit card payments Any workstation can be used to checkout patients <br /> d <br /> (Applicable to determine potential from within the software. Receive competitive pricing <br /> M Eaglesohcustomers) savings No more double entry of payment information <br /> RevenueWel l $399 registration fee+ Patient communication portal Send automated communications such as birthday cards,post-op <br /> O (Applicable to all $299/mo. allowing for appointment instructions,treatment plan follow-ups <br /> Patterson customers) requests,online payments Market to patients and enhance the practice image <br /> and automated patient Send appointment reminders via phone,email or text <br /> communications. I •Allow patients to request appointments or make payments online <br /> W eReminders Base Plan:300 calls/$80 mo. Remind patients of upcoming •Staff no longer place appointment reminder calls—creating efficiencies <br /> (Applicable to Plan 1:600 calls/$120 mo. i appointments via phone calls, Patients can confirm their appointments,which automatically updates <br /> Eaglesohcustomers) Plan 2:1000 calls/$180 mo. emails and/or text messages. I the schedule <br /> CL <br /> Plan 3:1500 calls/$230 mo, i •Consistent reminder message for all patients <br /> a` Plan 4:2000 calls/$280 mo. <br /> C <br /> ! Plan 5:3000 calls/$380 mo. <br /> fu <br /> Each call overplan is 2(X,- <br /> Each plan has unlimited email <br /> i <br /> and textmessaging <br /> PattLock PattLock Edge Drive- Secure,automated and Data is encrypted and it is stored locally and online <br /> (Applicable to all $190+per mo.rate: worry-free method for Accredited URAC HIPAA Security Business Associate solution <br /> Patterson customers) Up to 5 GB:$19.95 i backing up your most Email verification for completed backup <br /> 5G6 to 15G6:$3995 important asset:your data. <br /> 15GB to 20 GB:$5995 <br /> � !, (additionalstorageplans <br /> V are available) <br /> +one-time registration fee <br /> i <br /> DIDS Rescue 250GB $1799+$229/mo. Secure,automated and worry- Data is encrypted and is stored locally and online <br /> (Applicable to all 50OGB$2459+$345/mo. free method for backing up Business continuity solution—has you up and running within minutes <br /> Patterson customers) 1TB$3280+$455/mo. your most important asset: i •24-hour backup monitoring with GPS tracking mechanism to locate unit <br /> 2T6$4920+$799/mo. your data.In addition,it creates I if stolen <br /> a full replica of your server. I •Replica of server includes:your data,Windows and program files <br /> Call your PTC Sales Specialist at 800.294.8504 _ <br /> or visit pattersondental.com/appstore to get started. <br /> w Participa to in both Real-time Eligibility and eR4 and receAv both services of o bundled <br /> rateofW.00permonth forunlimited usage <br /> PATTERSON <br /> T130070(11/12) TECHNOLOGY <br />