Minutes - 19870406 - Laserfiche WebLink

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to the North Carolina Utilities Commission its extreme dissatisfaction with the course of events to the restoration of service, and THAT this Board asks the North Carolina Utilities Commission to act on its behalf, by opening its own investigation of this matter to cover at least the following six areas: 1. Fully investigate the factors of the failure and make the response to the failure public knowledge. 2 . Examine the adequacy of Centel's preparedness plan to deal with failures in and of the system, with special. attention given to the timeliness of response and the presence of alternative courses of action. 3 . Include an investigation of Northern Telecom's (the equipment manufacturer) recommended plan of action for such failures in its equipment and especially in this installation. 4. To review preparedness plans of the other telephone companies serving Orange County (Southern Bell, General Telephone, and Mebane Home Phone) . 5. To order the companies to develop plans in consultation with county and municipal agencies that will satisfy the deficiencies should any of these plans be partly or fully inadequate. 6. To look at preparedness plans for all of Centel 's exchanges in the state, to reduce probability of similar incidents elsewhere, and, THAT copies of documents supporting this resolution be included with this resolution to the North Carolina Utilities Commission. VOTE: UNANIMOUS. 0.75 RESPONSE TO THE NORTH CAROLINA UTILITIES COMMISSION (G-15) Richard Helwig reported that last April there was a long distance failure in Orange County and negotiations have been ongoing through the Utilities Commission. The Triangle J Telephone Task Force recommendation will encompass most of the issues raised by the County's Telephone Task Force. The Telephone Task Force is suggesting a reply to the North Carolina Utilities Commission which will request one more round of responses and asks the NC Utilities Commission: (1) To keep all of our previous requests open. (2) To ask General Telephone, which serves eastern Orange sub- scribers to respond to all previous questions as a Local Exchange Company, noting that General has responded only as a contractor between Centel and AT&T. (3) To order Centel and AT&T and General and AT&T to develop practi- cal plans and budgets, for complete review, for implementing fault-tolerant and self-healing networks through their class 5 office levels. (4) To request progress reports on studies AT&T has initiated as outlined in its response of August 28, 1986. (5) To keep the docket open to review the results of these requests and the monitoring of calling to and from Hillsborough, and (6) To modify the heading on the docket to reflect that Shirley Marshall is now Chair of the Orange County Board of Commissioners. Motion was made by Commissioner Willhoit, seconded by Commissioner Carey to approve the letter to be sent to the Utilities Commission and authorize the Chair to sign. VOTE: UNANIMOUS.