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Alp <br /> Warranty <br /> All products are covered for one year,parts and labor,from date of hand over. An extended maintenance <br /> program is available. This includes parts and labor on all products for the second year after date of hand over. <br /> Service Rates <br /> Out of warranty ull out is charged at$75.1)0 per hour and$95.00 per hour out of hours(regular business <br /> hours are 8.00 am to 5.00 pm,Monday to Friday). Response time is same day if service call is requested <br /> before 10.00 am or if the system down due to failure. <br /> All product is covered for one year,parts and labor,from date of hand over. A Service Contract for an <br /> extended maintenance program is offered if required. This includes parts and labor on-"products for the <br /> second year after date of hand over. <br /> Service Contract <br /> A maintenance program is offered below. <br /> Full Maintenance $ -per year <br /> Terms of Payment <br /> Unless otherwise arranged,50%of payment is due upon receipt of the order,and 50%of payment is due <br /> upon project completion. Interest will be charged at a rate of 1.5%per month on accounts 10 days past due. <br /> Validity <br /> These rates are valid for a period of thirty days from today's date. <br /> We,trust that in submitting.this proposal we have addressed all your requiremen!s. Should you require further <br /> clarification or additional infom-tion,please do not hesitate to contact us. <br /> Sincerely, <br /> Alan Jelley <br /> ProNet Systems,Inc. 1 <br /> Accepted: <br /> i <br /> Signed .......................................................For and On Behalf of Orange County <br /> ......................... Print Name&Title <br /> 6 <br /> Date.......................................................... <br /> c;) <br /> 1003 1 3-A Oran!e Corm)'Door Re.localion 1 NIest C'1111piis Officc Building rroNc1 'S\-1ems. ine. 2. <br />