Orange County NC Website
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Orange County Emergency Services <br /> Replace systems and switches as they near end of life or are no longer on the approved list <br /> provided by the State. Complete all routine maintenance as scheduled. Ensure proper training <br /> of new equipment is completed. <br /> Goal B: Enhance dispatcher capabilities to more effectively process incoming reports. <br /> Goal B-Objective 1: <br /> Increase staffing of the 9-1-1 communications center from seven to eleven positions. <br /> Action Plan <br /> Purchase additional equipment and furniture to expand to eleven dispatcher positions. <br /> Goal B-Objective 2: <br /> Acquire additional equipment to increase staffing capabilities. <br /> Action Plan <br /> Purchase additional equipment to use for training purposes. Train supervisors on new <br /> equipment and how to train new employees. <br /> Goal B-Obiective 3: <br /> Expand the Priority Dispatch System. <br /> Action Plan <br /> Acquire additional Priority Dispatch systems to expand upon the EMD system in place. Provide <br /> proper training for current supervisors and dispatchers. <br /> Goal B-Obiective 4: <br /> Increase redundancy in dispatch systems through additional options in case of system failure. <br /> Action Plan <br /> Purchase card sets for Priority Dispatch systems in case of system failure and provide proper <br /> training of these systems. <br /> Long-Term Technology Plan Page 6 <br />