2013-389 EMS - NC 911 Board for 911 System Upgrades $625,828

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•Motorola-MCC 7500 Console(11 positions) o This console fits with the objective of transitioning from the dated Gold Elite radio system to a system that will be compatible with the State VIPER system and P25. This purchase also includes the training necessary to assist supervisors and telecommunicators in understanding the new functions. o Additionally,because the current system is dated there is no way to receive maintenance for broken components so it is necessary to purchase a new system. •Wireless Communications Inc-Sentinel Patriot Phone Switch o This switch will replace the current phone switch which is nearing the end of its equipment life. Additionally,this switch will be compatible with the changes coming from the State transition to P25. •Priority Dispatch-EPD and EFD o This quote includes all of the EPD/EFD/EMD software for expanding current stations as well as adding four new positions. It also includes card sets,extra materials for training purposes and the quality assurance package. o This purchase will expand upon the current EMD system adding the EPD and EFD systems and systems for four new positions. The purchase of the card sets will allow for continued operations during a system failure. The extra materials are necessary for training purposes. The quality assurance package is necessary for continued assistance during technical difficulties and any issues that may arise with the systems •Sungard Public Sector-EPD and EFD interface software o This purchase includes the software and installation for expanding Priority Dispatch to also include EPD and EFD.This is necessary for employing the EPD and EFD software. •Motorola-Two Furniture Positions o These furniture items fit into the grant project of expanding the number of telecommunicators and purchasing the equipment to add two new positions. State how you will follow applicable procurement law,rules,and policies. To procure the aforementioned products and services OCES will work with Orange County Finance and Administrative Services to follow NC G.S. §143-129:Procedure for letting of public contracts. This statute describes the steps to be taken in procuring contracts. hftp://www.ncleg.net/gascripts/statutes/statutelookup.pl?statute=143-129 If the project will have ongoing expenses,such as monthly recurring charges,describe plans and specific sources for future/long-term funding and demonstrate how the project will be sustained in the future without additional 911 Grant Program funding. The software OCES is requesting grant money to purchase requires annual maintenance.The annual maintenance costs are listed on the quotes received for the software. To fund these long-term expenses OCES has identified a process for acquiring the funds. OCES is also completing a request for increased monthly 9-1-1 funding from the State. If this funding is approved,OCES will be able to cover the maintenance costs.If neither of these requests are approved,OCES will request assistance from Orange County Debt Service to cover ongoing expenses. Evaluation All applications must include evaluation information. The final report shall include an evaluation demonstrating that the equipment or services funded by the grant have been purchased, insta/ledrmplemented, and are performing as expected. Explain how your evaluation will measure the achievement of the goals and objectives identified in the Project Description with a timeline for meeting short,intermediate,and long term goals. The main objective of this project is to improve the capabilities of Orange County 9-1-1. This will be accomplished by replacing outdated and near end of life equipment and expanding current abilities. OCES has identified three goals: Short term goal(Late 2013/early 2014): •Acquire new equipment approved by the State and compatible with upcoming changes. Long term goals(Late 2014): •Equip telecommunicators with the knowledge and equipment to expand operations and ensure continuity during possible system failures. •Expand current operations of seven(7)telecommunicators to a total of eleven(11)telecommunicators. To accomplish the short term goal,OCES will need to replace the outdated equipment being used. This will allow OCES to operate using up to date systems,follow State guidelines,and use the NG9-1-1 capabilities as they become available. To measure the short term goal,OCES will simply acquire new technology and equipment to replace near end of life equipment currently being used and ensure proper training of staff on the new changes. The first long term goal of better equipping and preparing telecommunicators is based upon expanding current capabilities through purchasing additional software and equipment but also provide the necessary training. To achieve this goal OCES will need to expand current EMD capabilities to include EPD and EFD as well as provide the training for these systems.The additional card sets being purchased will be used for training purposes,in addition to the training provided by Priority Dispatch,listed on the quote.Accomplishing this goal is based upon not only acquiring the new software and equipment but also ensure proper training for telecommunicators and supervisors. The second long term goal of increasing the number of telecommunicators is based upon the first to goals. This requires not only new equipment but also training equipment for new telecommunicators. To determine whether or not this goal can be met relies on the purchasing of new equipment,additional stations,and training equipment. While the systems and equipment are required for improving current operations, purchasing additional equipment as well as new furniture stations and training equipment allows for expanding the number of telecommunicators. To evaluate if the goal has been met,the evaluator will determine whether or not OCES has begun searching for additional telecommunicators or if they have restructured assignments to incorporate additional telecommunicators. Describe how evaluations will be conducted,including performance parameters which must be met in order to meet acceptance criteria.