Orange County NC Website
Required for all grant types, this statement should reference the relationship of the grant project to NCGS§62A-47(b),(c)and the <br /> current funding priorities established by the Grant Policy and Procedures and include evidence of any financial need. <br /> Please indicate how your PSAP or group of PSAPs meets the statutory criterion of serving a rural or high cost area. <br /> The entire PSAP jurisdiction of Orange County fits into one of the three definitions of"rural"contained within the North Carolina statutes. <br /> A"rural area",as defined by NC G.S.§53A-37(5)is"Any county in North Carolina which does not include within its boundaries a city,as defined <br /> by G.S.160A-1(2),with a population greater than one percent(1%)of the population of North Carolina."G.S. 160A-1(2)defines a city as"a <br /> municipal corporation organized under the laws of this State for the better government of the people within its jurisdiction and having the powers, <br /> duties,privileges,and immunities conferred by law on cities,towns,and villages." Chapel Hill,the most populated town in Orange County,falls <br /> under the statute definition of city. The population of Chapel Hill,according to the 2010 census,is 57,233 and to the 2010 census,the population <br /> of North Carolina is 9,535,483;therefore,the population of Chapel Hill is not greater than one percent(1%)of the population of North Carolina. <br /> Orange County is,by definition of NC G.S.§53A-37(5),a rural jurisdiction. <br /> Please identify funding priorities,their impact on operational services,and consequences of not receiving funding. <br /> 1)Replacement of the Motorola Consoles is the most critical. When the State VIPER system moves to P25 the current radio consoles will no <br /> longer be able to directly connect with the State's VIPER system. The current consoles are over four years old and near end of life.Without <br /> replacing the consoles,OCES runs the risk of having equipment failures as expected with dated equipment. <br /> 2)Replacement of the Cassidian Telephone Switch to allow for IP/NG9-1-1 based services.The current phone switch is currently over four years <br /> old and near end of life.Similar to the consoles,there are various technical issues that arise with old equipment that would cause operational <br /> issues. Additionally,by transitioning to the new switch OCSE will be able to process non-voice reports as well as use other next generation <br /> features,expanding the ability to assist all residents and visitors to Orange County. <br /> 3)The addition of Priority Dispatch EFD(Emergency Fire Dispatch)and EPD(Emergency Police Dispatch)software to enhance dispatch. We <br /> currently do not have these two packages. These would interface with the new OSSI CAD. <br /> The following is an excerpt from the NENA Emergency Call Processing Protocol Standard/Model Recommendation NENA 56-006 June 7,2008: <br /> "2.2 Reason to Implement <br /> NENA recognizes the value of a standardized,structured approach to call taking in 9-1-1 and emergency communications centers for day-to-day, <br /> routine operations.Large-scale incidents,including natural and man-made disasters,will have a substantial impact on 9-1-1 center operations and <br /> emergency call handling.In order to manage these events successfully,centers must have both routine call taking protocols and procedures,as <br /> well as contingency call taking protocols and procedures for such large-scale events.Further,recognizing that quality assurance and quality <br /> improvement processes are a required component of PSAP and emergency communication center operations,NENA supports the use of call <br /> taking protocols defined in this standard as a foundational element for measuring emergency communication processing center performance,and <br /> developing targeted continuing education and continuous feedback to the Telecom municator." <br /> It is a recommended standardized call processing protocol for all emergency call types,standardized prioritization of calls,and standardized pre- <br /> planned responses based on the level of prioritization of calls.The research,development,and implementation of call-processing protocols is <br /> endorsed by NENA as the most effective way to ensure the highest standard of care for both the emergency responders as well as the public. <br /> Additionally,purchasing the card sets will improve redundancy in case of unforeseeable equipment failures. <br /> 4)The addition of two new furniture positions to hold the equipment outlines in item 1 and 2 and which will also be filled with two new CAD <br /> computer workstations.One of the focuses during the recent budget development process was to increase processing times of calls and <br /> improving morale. By increasing the number of telecommunicators OCES will be able to process more calls and create a less stressful <br /> environment. <br /> Please provide a copy of your PSAPs long-term or strategic technology plan and identify how the project fits within it. <br /> Through the attached Orange County Emergency Services PSAP Long-Term Technology Plan it will be noted that the objectives and goals for <br /> developing 9-1-1 capabilities will be met through the aforementioned projects. The main focus of OCES 9-1-1 is to ensure telecommunicators are <br /> capable of processing incoming calls and providing responders with all applicable information.The PSAP Plan outlines the tasks needed to be <br /> complete in order to maintain this focus. <br /> Please identify the likelihood of completing the project without grant funding,the availability of other funding source(s)for the project, <br /> including 911 fund balance,the percentage of grant funding being requested in relation to total project costs. <br /> OCES does not have the adequate 9-1-1 fund balance to implement this project using local funds without taking it down to a dangerous level.If <br /> we cannot implement this project,we are at grave risk of losing our capability to communicate with the new P25 VIPER system,and a cascading <br /> effect of not being able to dispatch and communicate with our Fire,Law Enforcement,EMS,and Emergency Management personnel. <br /> Consolidation Project Governance Plan <br /> This study is required for all consolidation projects. Consolidation projects involve combining two or more PSAPs into a single <br /> primary PSAP with an integrated management structure that serves the same populations and jurisdictions prieviously served by <br /> such independent PSAPs. In addition to providing this governance plan, the localities that govern the PSAPs involved in the <br /> consolidation must provide interlocal agreements in support of consolidation, copies of which must be attached to the application <br /> submission. <br /> Indicate how a consolidation would take place and improve service. <br /> N/A <br /> Indicate how the consolidated PSAP should be organized and staffed. <br /> N/A <br /> Indicate what services the consolidated PSAP should perform. <br /> N/A <br /> Indicate how consolidated PSAP policies should be made and changed. <br /> N/A <br /> Indicate how the consolidated PSAP should be funded exclusive of grant funding. <br /> N/A <br />