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8 <br /> g) Is there a way to maximize staff level decision-making? <br /> h) Can the service be consolidated by cross-training staff or sharing <br /> resources across departmental lines? <br /> i) What are the expected outcomes and how are these measured? Are <br /> the outcomes stated qualitatively and quantitatively? <br /> j) Is the environment or situation changing, or about to change? That <br /> is, are new buildings coming on line? Is new equipment to be <br /> installed? Are there federal or state laws that are changing? <br /> 1) Analysis and Recommendation of the Review - Once the information is <br /> gathered, the Study Team will analyze all data and develop <br /> recommendations, in consultation with the appropriate department head, for <br /> the County Manager's consideration. <br /> 2) Records- Records should be kept on internal evaluations of services, and <br /> evaluation criteria should be identified so that the process is auditable. <br /> e. The Committee recognizes that there are a variety of strategies and resources that may <br /> be used to conduct the model evaluation process. Among others are (1) the use of an <br /> internal evaluation team as described in the model process, (2) using external private <br /> management consultants to conduct evaluations, (3) using local active or retired <br /> community business leaders willing to volunteer consulting expertise, or (4) using local <br /> University support such as faculty and students. <br /> f. The priorities for review should be: <br /> 1. County Departments <br /> a) Social Services, including Veterans Affairs <br /> b) Health Department <br /> c) Other County Departments as needed <br /> 2. Intergovernmental <br /> a) Recreation and Parks <br /> b) Public Works (Solid Waste/Landfill) <br /> c) Library <br /> d) Co-operative Extension Service <br /> Recommendation 5: Develop a process of program and trend analysis as a policy making <br /> tool for public officials, and to enhance managerial decision making. <br /> The process should be open for continuous refinement, and should be part of the finance and <br /> budget process. The goals of the program and trend analysis are to enhance efficiency and <br /> public accountability through: <br /> • Creating an objective and credible set of data that is open to refinement. <br /> 6 <br />