Agenda - 03-19-1996 - IX-A - Laserfiche WebLink

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r 6 II. Advantages of Skill Development Center • an opportunity to move from a program driven to a customer driven system of service delivery • ability to offer a comprehensive menu of services to citizens • flexibility in type or depth of service (self-directed or intensive) • services can be customized to meet customer need (no single flow chart of service) • a resource for citizens that offer labor market information, training and case management • case managers that are available to assist citizens with decision making and focus on career planning • the development of a integrated service delivery system • the center allows for and encourages employer involvement • an avenue for job development and job matching which benefits citizens and employers • services designed to meet the needs of the changing workplace • a permanent location with telephone access for Orange County citizens who may want to drop in or call to discuss how they can take advantage of the quality, and affordable education and training available through North Carolina's system of community colleges • an opportunity to offer day classes and programs of study that require dedicated space because of laboratory activities required • a location with easy access because of its proximity to public transportation and parking • a location close to potential students who can benefit from the education and training opportunities • an opportunity to work with other agencies to devise ways to leverage funding and programming to provide Orange County citizens the kind of support they need to seek education and training and eventually better their standard of living • a headquarters for all DTCC Orange County offerings so instructors and students will have easier access to support services such as duplicating, telephone messages, courier delivery, admissions, registration, counseling, etc.