Agenda - 02-12-1996 - VIII-A - Laserfiche WebLink

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t 3 6. There must be an emergency override capability on all channels. The company must g Y l?� h' Pant be in compliance with Federal regulations concerning emergency override and will cooperate with the Orange County Division of Emergency Services to provide timely emergency information. The system proposed by Time Warner will include an emergency alert system which will conform to the requirements established by the FCC. 7. The Applicant is required to interconnect with other cable-telecommunication systems serving Orange County to permit all cable customers in Orange County to view government, education and public access and local origination channels in real time. Time Warner will make a good faith effort, subject to the availability of an interconnecting signal tnanspottation network controlled by Time Warner and channel capacity, to interconnect the County system with other adjacent Time Warner systems to distribute regional programs. 8. There must be a high level of customer service which must meet or exceed FCC and industry [NCTA] requirements. Time Warner currently exceeds both the FCC and NCTA customer service standards in its Orange County cable television system and will continue to meet these requirements. 9. The company must perform market studies prior to dropping program services. Copies of the studies are to be shared with the County. Time Warner considers many factors when making deciswns related to its program offerings. Some of these factors are: cost, contractual constraints, copyright, market demographics and competitive forces. Individual programming service offerings are at the sole discretion of the cable company and are based upon availability, cost, consumer acceptance and other market factors. 10. The Company must provide 5 public access, government and educational channels. The cable company shall be expected to contribute equipment adequate to support public, government and education access program activities. In the event that a government, public access or educational channel is fully used [80% prime time], the franchisee is required to provide an addition channel within 180 days, subject to availability, upon notice from the franchise authority. Centrally located production and post production facilities shall be located in Orange County and provide full access to the public. In lieu of operating a public access facility, the Applicant may choose to provide financial support to a central PEG access facility. - j .. Time Warner is wiling to negotiate with the County to continue to make public access channels available to the citizens of Orange County. Negotiations and the