Agenda - 10-08-2013 - 5 - Laserfiche WebLink

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56 Appendix B: IT Governance 12012 Weight: If the project can be demonstrated to meet one Board of Commissioners objective, it would score a 5. If it meets 2 or more, it will score a 10. If the project is aimed at meeting a new statute, but is not driven by any County goal, it would score a 0. 5. Internal Service Improvements: A project that applies new technologies to existing processes often yields dramatic, quantifiable internal improvements. Weight: Improvements such as standing up a new help desk, automating forms, or implementing a new system, especially when it streamlines operations between business units, in this example it might score a 10. An improvement in process in just one business unit might score a 7. A process improvement within a workgroup may only score a 5. If the TIP is by nature externally focused but improves on a process, it may score a 3. 6. Enterprise Scope: 10% An enterprise systems is one which fills a business need as a standard solution in the County and one for which no other solution will be offered. The scope of the enterprise system is measured by how many departments, customers and employees use the system. In all cases, the enterprise system represents the only solution offered. Weight: If the scope of the enterprise system is fewer than 5 departments, up to 4 points may be awarded. If more than 10 departments are in scope, up to 10 points may be awarded. For a department to be in scope, the business need must exist, even if there is no funding to support the implementation. If the system is not enterprise in nature, no points are awarded. In addition to the above objective measures, the ITGC may introduce subjective measures into the decision over project approval. The IT Department, Board of Commissioners, and County Management will provide "alignment factors" for the ITGC to consider which may include: • If any division or department exceeds 60% of the approved projects, it would require approval by the leadership team. • Determine Max % of spend per technology edge (trailing, leading, bleeding). We do not want to invest in trailing technologies. • Any project not started in the fiscal year in which it was approved, or has had a change in scope is subject to review. • The goal would be to reduce the project backlog and ensure IT expenditures are invested rather than sitting idle. Finally, the ITGC may "force rank" alignments given the dynamic environment in which the County operates. A project's priority can change over the lifetime of the project. The ITGC will be advised of any major changes in project status that affect the portfolio.