Orange County NC Website
IFV <br />Priority #4 - Technology Tools and Training <br />OCPL plays an important, democratizing role in the community by providing Orange County residents free access to various technology tools and <br />training. However, technology will be deployed to further OCPL's mission and not just for the sake of having the 'latest and greatest.' We aim to <br />carefully evaluate emerging technologies for our customers, rather than to immediately adopt leading edge products and devices before they <br />have been adequately tested. We seek to incorporate appropriate new technologies in a mindful way that responds to the community's needs <br />and maintains our commitment to being a good steward of public financial resources. <br />Action Steps <br />Focus Area #1— Develop the library as a community- focused technology center <br />1) Library Director will partner with County IT department to ensure maximum public access to hardware, software and <br />infrastructure by Fall 2014. <br />2) Library Director and IT will identify internal Technology Team to critically assess current and new technologies for integration into <br />library by Fall 2014. <br />3) Library Staff and IT will evaluate interactive technologies (e.g, iPads, mobile devices, etc.) to develop services based on industry <br />trends and best practices by leading libraries by January 2016. <br />Focus Area #2 — Prioritize training opportunities for the public and library staff <br />1) Library Staff will offer personalized technology instruction to the customers for emerging technologies by Spring 2014. <br />2) Library Staff will expand public class offerings that meet identified information and technology literacy needs by Fall 2014. <br />3) Technology Team will set minimum standards of technology knowledge and develop training guide for library staff by Fall 2014. <br />Focus Area #3 — Use technology as an evaluation tool <br />1) Library Administration will actively utilize available state and national metrics through 2016 in order to develop future services by <br />branch based on trends, needs and community- specific demographics, specifically for the Southern Branch and Rural Orange <br />County. <br />2) Library Administration will launch the "Data Dashboard" developed during the strategic planning process to measure use and <br />activities through 2016, such as circulation, segmented collection use, customer registrations, collection, library visits and <br />programming attendance. <br />OCPL DRAFT Strategic Plan 2013 -2016 Page 16 <br />