Agenda - 12-01-1997 - 9c - Laserfiche WebLink

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' I ORANGE COUNTY BOARD OF COMMISSIONERS Action Agenda Item No. q-c. ACTION AGENDA ITEM ABSTRACT Meeting Date: December 1, 1997 SUBJECT: Computerized Information and Referral-Orange Resource Connection DEPARTMENT: Manager's Office PUBLIC HEARING: (Y/N) ►?d BUDGET AMENDMENT: (Y/N) ?u ATTACHMENT(S): INFORMATION CONTACT: ORC Survey Results Albert T. Kittrell, Assistant County Manager ORC Information TELEPHONE NUMBERS: - - ext. 2300 Hillsborough 732-8181 Chapel Hill 968-4501 Durham 688-7331 Mebane 227-2031 PURPOSE: To review the operations of the Computerized Information and Referral System- Orange Resource Connection(ORC) and consider renewing performance agreement with the Triangle United Way to administer the system. BACKGROUND: In November 1994, the Board received a report from the Human Services Coordinating Council and the County Manager suggesting methods to improve youth/family services coordination and the human services delivery system. Many of the suggestions were the results of dialogue among human services agencies, Human Services Advisory Commission Forums, and the Public Private Partnership trip to Bloomington, Ind. The Board approved recommendations toward the enhancement of the human services delivery system by authorizing staff to research the effectiveness of computerized information and referral services. The Manager's Office hired a Master of Public Administration Intern(MPA) to assess available I&R systems and recommend a plan of action. In May 1995, the Board endorsed the concept and implementation of a computerized information and referral system as presented by the MPA Intern's report. The system would essentially replace the loose leaf binder (Orange Book) used by agencies throughout the County. Also the goal of the I&R system was to improve coordination and communication among human services agencies. In June 1995,the United Way of Greater Orange County agreed to provide ongoing administration for a county-wide I&R system. Also, the Board approved a contract between the Partnership for Young Children and Orange County for $50,000 of Smart Start funds for start up and operation of the system. Orange County contributed $25,000 in June and $15,000 in August 1995.