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18 <br /> CRITERIA FOR PROCESSING <br /> This document is an attachment to the cooperative agreement <br /> between HUD and State or local agencies participating in the Fair <br /> Housing Assistance Program (FHAP) . These criteria for processing <br /> establish uniform standards for acceptable processing of dual- <br /> filed fair housing complaints for which a State or local agency <br /> may receive credit for funding support under FHAP. The criteria <br /> establish the minimum actions which must be taken and identify <br /> the documentation which must be submitted to HUD. The criteria <br /> are designed to assure the uniform, timely, and quality <br /> processing of fair housing complaints . <br /> I. INVESTIGATION <br /> A. The Complaint Intake <br /> 1. An aggrieved person may file a complaint alleging <br /> discriminatory housing practices that have <br /> occurred or terminated within the prescribed <br /> statutory timeframe under the Federal Fair Housing <br /> Act and the State and local agency' s fair housing <br /> law. <br /> 2 . The complaint must be in writing, signed and <br /> affirmed by the person filing the complaint . The <br /> complaint shall be affirmed, attested to and/or <br /> notarized as prescribed by the relevant State or <br /> local law. <br /> 3 . Each complaint must contain the following <br /> information: <br /> (a) The name and address of the aggrieved person; <br /> (b) The name and address of the respondent; <br /> (c) A description and the address of the dwelling <br /> which is involved, if appropriate; and <br /> (d) A concise statement of the facts, including <br /> pertinent dates, constituting the alleged <br /> discriminatory housing practice . <br /> 4 . A complaint is "filed" when it is received by a <br /> certified substantially equivalent agency; is in <br /> writing or is reduced to writing; and reasonably <br /> contains the four elements stated in paragraph 3 - <br /> above . In addition, a "filed" complaint must be <br /> signed; however, a complaint may be signed at any <br /> time during the investigation. Therefore, filing <br /> a complaint should not be delayed beyond 30 days <br /> after receipt of the complaint . In evaluating <br />