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Page <br /> NC SERVICE AGREE%IENT <br /> 1. A completed issuance is defined as the client presenting an approved I.D.,signing the issuance document and <br /> receiving their allotment of food stamps. <br /> 2. An operational unit is the smallest segment for issuance. It includes supervision for crowd control and for <br /> checking the I.D.(s),a clerk who checks the I.D. and presents the issuance document for signing, and a <br /> cashier who counts out the food stamps. This unit can issue more than 2 clients per minute based on <br /> established performance. <br /> 3. Each County issuance center will use that many units as deemed necessary to promptly issue the clients <br /> scheduled to be served on any given day. The issuance schedule must eliminate serious lines at all times. <br /> 4. The issuance centers are typically open from 10:00 A.M. until 2:00 P.M. One unit can issue 120 per hour <br /> based on 2 per minute or 960 issuances a day. <br /> 5.The last name of the client determines on which alpha day a client will be served: a client can come after their <br /> "day"but never before. The number of issuances will determine the number of issuance days. <br /> VIII.AUTHORITY OF COUNTY: <br /> The official executing this agreement covenants that he or she has authority to execute this agreement on <br /> behalf of the County of ORANGE,and approves the proposal submitted by the Contractor for the services to <br /> be rendered as set forth in Section II of this agreement. <br /> OL INDEPENDENT CONTRACTOR: Conformity with The Laws <br /> A. For all purposes of this agreement,the Contractor shall be deemed an independent Contractor,and neither the <br /> Contractor nor its agents or employees are or shall be deemed to be agents or employees of the County agency or <br /> the State of North Carolina and the Contractor shall hold and save harmless the County and the State of North <br /> Carolina from the claims of third parties arising out of any act of omission of the Contractor,its agents or <br /> employees,in performance of this agreement. <br /> B.The Contractor shall pay all taxes,assessments,premiums and fees and shall file all reports and returns required by <br /> law and arising out of its operations under this agreement. <br /> C.The Contractor shall perform its obligations under this agreement in conformity with all applicable laws and <br /> regulations,Federal,State,or local. <br />