Agenda - 05-05-1997 - 8m - Laserfiche WebLink

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NC SERVICE WREEMENT 4 • D. In order to deter thefts,Contractor will stagger the dates of mailing of coupons by date and zip code according to instructions from the County. E. Performance of service will be conducted in a manner to ensure the confidentiality of information,data, instruments,documents,studies,and reports given to Contractor to use or prepare for the County. F. Issuance Documentation will include: 1. Daily Issuance Control Register 2. Daily Drive Cards 3. Mass Mail Issuance Control Registers 4. Monthly Mass Mail Issuance Drive Cards 5. Cashiers Daily Reconciliation Report 6. Notice of Mail Return G. Contractor accomplishes daily balancing of vault and maintains perpetual inventory records. H. Contractor will place one stuffer per quarter at no charge to the County. Any additional stuffers will be placed at five cents($0.05)each. I. Approved vault storage for coupons while in the possession of Contractor. The vault is equipped with electronic motion sensors which are monitored 24 hours per day when facility is closed. III. LIABILITY: In as much as the County is liable to the State of North Carolina and U.S.D.A.for any unauthorized coupon issuances or coupon thefts and for any coupon shortages or losses,while in their constructive possession,including, but not limited to,loss due to erroneous mailings,the Contractor agrees that it shall be liable to the County in like manner and amount and shall hold the County harmless from claims of the State arising from any such cause;the Contractor further agrees: A. That it will maintain in full force and effect during the tern of this contract,or any renewal or extension thereof, such insurance or bond,and in such amount,as the County may require to indemnify the County against any theft of coupons while they are in the actual constructive possession of the Contractor,its agents and employees,and against any loss or shortage of coupons or other loss arising out of any act or omission of the Contractor,its agents and employees. B.That if the County suffers any loss of any shortage or reduction in coupons by reason of any act or omission of the Contractor,its agents or employees,the County,may recover the value of its losses by requiring that the Contractor pay the amount of such loss;but in no event shall the amount recovered by the County hereunder exceed its losses. C. In the event of cancellation or nonrenewal of the policy,the County shall be given thirty(30)days prior written notice. IV. AUDITS AND PROCEDURES: As required,the Contractor will allow on-site reviews,audits,and inspections by County,State,or Federal staff and comply with their procedural requirements. Any deviations from Federal or State guidelines and procedures by either Contractor or County must have both the State office and FNS PRIOR approval. County and Contractor agree to use an alternative issuance method in the month following report of Postal loss above the tolerance level and return to regular mail issuance in the month following successful resolution of Postal problems.