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SECTION 6 <br /> TRAINING <br /> 6.1 OVERVIEW <br /> Motorola Solutions understands that the successful implementation and use of your communications <br /> system depends on effective training.We have developed a training proposal for Orange County to <br /> ensure a comprehensive understanding of the proposed system and all user equipment.We are <br /> leveraging over 75 years of training experience working with customers just like you to provide <br /> recommendations for your consideration.The training proposal detailed in the following pages <br /> incorporates customer feedback coupled with a best practices systematic approach to produce <br /> effective course delivery and content. <br /> Our commitment to Orange County is to provide unsurpassed services that ensure the system operates <br /> efficiently for the life of the system, and in doing so,directly train your personnel to acquire a level of <br /> knowledge to utilize the system at its maximum <br /> potential. <br /> Orange County personnel will gain in-depth <br /> understanding of the power of the new system through <br /> education and proficient daily use.Our high-quality <br /> training focuses attention on student needs.Training is <br /> complemented by our detailed documentation and <br /> available continuing education program. <br /> We will collaborate with Orange County to develop a <br /> final customized training plan that fits your needs and <br /> assures that System Administrators,Maintenance <br /> Technicians and End Users are skilled in using the new <br /> system. Al <br /> 6.2 TRAINING APPROACH <br /> Our training solution delivers a combination of online training and field based instructor led training <br /> at Orange County locations using the operational equipment and classrooms. Motorola Solutions will <br /> employ knowledgeable and experienced instructors,well-designed courseware and integrated lab <br /> activities. <br /> Training is based upon several key criteria: <br /> • Course design is driven by an analysis of student needs and focuses on how-to rather than <br /> theory. <br /> • Learning objectives are based upon what students need to accomplish on the job and focus on <br /> specific applications or components. <br /> • Hands-on lab opportunities using Orange County specific job aids are incorporated into training <br /> to maximize the transfer of skills and the retention/reuse of information. <br /> Orange County,North Carolina <br /> MCC 7500 Console System Use or disclosure of this proposal is subject <br /> to the restrictions on the cover page. <br /> ® Motorola Solutions Confidential Restricted Training 6-1 <br />