Orange County NC Website
Browse       Search
SECTION 4 <br /> SERVICE/WARRANTY <br /> 4.1 INTRODUCTION <br /> Motorola Solutions, Inc.("Motorola")provides an integrated,total support plan for service, support, <br /> and repair of the Orange County("County")wireless communications network.Our comprehensive <br /> support services can help reduce your total cost of ownership and ensure service availability while <br /> helping you cost-effectively deliver new network capabilities.The services described in this section <br /> provide complete support of the network and ensure optimal efficiency,security,and reliability of <br /> your investment. <br /> 4.2 WARRANTY SERVICES <br /> Our standard warranty program consists of a one-year parts and labor warranty from the date of <br /> system acceptance of the new equipment included in this proposal(Table 4-1). It does not include <br /> warranty coverage for the existing equipment.Coverage for existing equipment will remain on the <br /> current maintenance support agreement. <br /> Table 4-1:Standard one-year warranty services overview <br /> Warranty Service Year I <br /> Dispatch Service ✓ <br /> Technical Support ✓ <br /> Network Monitoring ✓ <br /> Security Monitoring ✓ <br /> Security Update Service <br /> OnSite Infrastructure Response ✓ <br /> Network Preventative Maintenance ✓ <br /> Infrastructure Repair Service with Advanced Replacement ✓ <br /> Orange County,North Carolina <br /> MCC 7500 Console System Use or disclosure of this proposal is subject <br /> to the restrictions on the cover page. <br /> Motorola Solutions Confidential Restricted ServiceAmarranty 4-1 <br />