Orange County NC Website
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10 <br /> 1 Jim Northup reviewed the key areas of the website that need improving and introduced <br /> 2 Carla Banks from the Public Affairs Office (PAO) <br /> 3 Carla Banks said data and content management is being transferred from Information <br /> 4 Technology to the PAO. <br /> 5 She referred to a visual of the website while reading the information from the abstract as <br /> 6 follows: <br /> 7 The current Web site offers a host of online services (the most in the state), which was <br /> 8 referenced to in the Strategic Information Technology Plan presented by the School of <br /> 9 Government. Unfortunately, the existing design, framework and navigation of the current Web <br /> 10 site does not allow these online services or any other unique features to be <br /> 11 appreciated...mainly because the site lacks sophisticated functionality and it's not considered to <br /> 12 be user-friendly by most people who visit the site. <br /> 13 These issues were also outlined in the analysis conducted by the School of Government based <br /> 14 on the responses given by the Board of County Commissioners and employees who were <br /> 15 asked to share what they did not like about the Web site. <br /> 16 The summary of the survey responses indicated: <br /> 17 <br /> 18 • The Web site looks outdated in terms of layout and design <br /> 19 • Gaining access to information is difficult based on the current navigation options <br /> 20 (i.e. too many clicks and there are no drop down menus to serve as a guide) <br /> 21 • Staff efficiency is hindered by the difficulty in updating or creating Web content <br /> 22 <br /> 23 Redesigning the Web site will result in enhancing the online services currently available, <br /> 24 allow for the addition of tools that will improve citizen engagement...while elevating the <br /> 25 County's image by displaying a modern, professional and user-friendly Web presence that will <br /> 26 mirror our neighboring towns and counties. <br /> 27 • The first component of the redesign effort is to upgrade and improve the <br /> 28 experience for people who visit the Web site, which speaks to the functionality <br /> 29 and user-friendly elements that are outlined in Attachment A <br /> 30 • The second objective is to streamline staff efficiency with the installation of an <br /> 31 actual Content Management System. This component will minimize the time and <br /> 32 effort required to create and modify pages on the Web site <br /> 33 A display of example Web sites were shown to the Commissioners and included: <br /> 34 Durham County, Quakertown, Diamond Bar, and Kissimmee. <br /> 35 Quakertown, PA- Design Scheme, Navigation and Traditional Drop-Down Menu in <br /> 36 vertical ladder style <br /> 37 Diamond Bar, CA - Subtle Backdrop and updated design layout compared to Orange <br /> 38 County <br /> 39 Kissimmee, FL - Language Translation, Kissimmee en Espanol, Calendar <br />