Agenda - 05-30-2013 - 2 - Laserfiche WebLink

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Asset Management Services - continued FY 2013 -14 Objectives • Refine and improve performance measures for next fiscal year and beyond. • Appropriately plan, manage and provide departmental support for the Board Approved Capital Projects. • Develop and commission a fully functional Master Asset Information Database that will support accurate reporting and management use of facilities, fleet, and other real estate assets asset information. • Develop and commission a useful customer service and relations survey process to assist in the systematic gathering and response to customer feedback, concerns, and needs. This feedback mechanism is planned to become an integrated Performance Measure for the Department. • Develop and commission a robust training and professional development program in order that the Department's services are effective, efficient, and meaningful to both the County's customers as well as to AMS employees. • Continue to manage a comprehensive and consolidated inventory system for facilities care and fleet maintenance inventories. • Continue to implement energy, water, and fuel management policies for County facilities and vehicles. • Continue the deployment of projects through the self- funded "Energy Bank" that will allow the County to invest in energy savings programs while receiving a return on investment through projected energy savings resulting from the investments themselves. • Establish a long -term floor care cleaning and refinishing plan. • Maintain or reduce cost per square foot for routine cleaning services through efficiencies in operation. • Continue to explore and implement custodial service delivery options that will balance service expectations and available resources. • Complete consistent training for vehicle maintenance and shop management. • Develop and use technician and shop performance metrics, based on industry standards. These metrics will become a formal performance measure. Budget Highlights • Decreases in Personnel Services for FY 2013 -14 is related to the transfer of an Asset Management Coordinator position to Finance and Administrative Services and the transfer of a Facilities Maintenance Coordinator position to the Department on Aging during FY 2012 -13. • The FY 2013 -14 Commissioner Approved Budget incudes an increase in Training and Professional Development costs of $35,545 — AMS plans to aggressively incorporate skills development training in all functional areas to include technical "currency" training, leadership training, advanced certifications in support of the department mission and efficiency. The program also seeks to establish a foundation, culture and identifiable career progression system for more confident, professional, entrepreneurial, and loyal employees dedicated to supporting Orange County government. 01!