Agenda - 05-30-2013 - 2 - Laserfiche WebLink

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Animal Services - continued o Inform and educate owners on proper animal care under the requirements of the county's animal ordinances and NCGS. • Community Service o Inform and educate pet owners and others in the course of normal duties. o Promote responsible pet ownership, faciliate public outreach regarding low cost rabies vaccination clinics and refer pet owners to the county's Community Spay /Neuter Program. FY 2012 -13 Outcomes • General Field Services: Greater use of department's integrated software (Chameleon) to receive, dispatch and track field service requests; inspection of kennels and issuance of permits; and fine and fee collection using debt set -off process in coordination with County Attorney. • Public Health and Safety: Initiated review of standard operating guidelines for dangerous dog investigations and for rabies control responsibilities. • Animal Protection: Continuing coordination with County Attorney, District Attorney and local law enforcement in various investigations, civil actions, and criminal actions. • Community Service: Promoted the Community Spay /Neuter Program and coordinated with the Coalition to Unchain Dogs to help pet owners conform with tethering requirements. Performance Measures 2010 -11 Actual 2011 -12 Actual 2012 -13 Budget 2012 -13 Projected 2013 -14 Budget Service: General Field Services Service Responses • Responses per officer 5,285 881 5,692 949 5,190 865 5,700 950 6,175 882 Animal Impounds 1,060 799 950 900 1,000 Met stray animal response target <120 minutes _ 65% _ 70% 75% Service: Health and Safety Exposure and bite investigations • Met response target (< 90 minutes) 305 - - - - -- 301 47% 300 - - - - - -- 300 50% 325 66% Positive Rabies Cases 16 18 16 16 16 Service. Animal Protection Investigations 355 357 350 350 352 Met response target ( <90 minutes) _ 43% 50% 65% 4 •,