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Library Services - continued <br />The Library will be available to the public 24 hours a day, through online databases, resources and <br />information. <br />The Library will invest in a cohesive communications plan in order to effectively communicate with <br />staff and the public. <br />• The Library actively develops and maintains partnerships with agencies, organizations, and <br />institutions that will enhance or supplement services to its customers. <br />• The Library encourages community involvement through volunteerism with the Friends of the <br />Orange County Public Library. <br />• The Library strives to offer accessible facilities that provide customers and staff with a comfortable, <br />inviting, and safe atmosphere. <br />• Hours of Operation (Prior to June 30, 2013) — 64 hours <br />Monday <br />Tuesday <br />Wednesday <br />Thursday <br />Friday <br />Saturday <br />Sunday <br />9am — 8pm <br />9am — 8pm <br />9am — 8pm <br />9am-8pm <br />10am — 6pm <br />10am — 6pm <br />1 pm — 5pm <br />FY 2012 -13 Outcomes <br />• Implement Radio Frequency Identification and self- checkouts. Exceeded initial goal of 50% <br />adoption rate of service by patrons, achieved 63 %. <br />• Upgrade from Polaris to Sierra ILS (Integrated Library Software System) <br />Maintain and enhance the a -book collection through Overdrive. <br />Performance Measures <br />2010 -11 <br />Actual <br />2011 -12 <br />Actual <br />2012 -13 <br />Budget <br />2012 -13 <br />Projected <br />2013 -14 <br />Budget <br />Service: Develop a -book collections that meet the emerging demand and preference of users. <br />Annual usage of e -books <br />N/A <br />1,382 <br />4,146 <br />4,500 <br />5,000 <br />Downloadable e -books <br />N/A <br />340 <br />590 <br />550 <br />800 <br />Percentage growth in usage <br />N/A <br />New <br />66% <br />66% <br />50% <br />Service: Increase usage of the OCPL Main Library <br />Children, teen and adult program <br />attendance per capita <br />6.5% <br />7.0% <br />8.0% <br />10.0% <br />13.0% <br />Circulation per capita <br />4.05 <br />4.55 <br />4.75 <br />6.30 <br />6.50 <br />Library public internet sessions per capita <br />0.38 <br />0.33 <br />0.33 <br />0.33 <br />0.33 <br />Library visits per capita <br />1.82 <br />1.86 <br />1.9 <br />1.96 <br />2.00 <br />Service: Meet the needs and demands for children and teen programming, including early literacy classes, <br />interactive learning sessions and the Summer Reading Program. <br />Children and teens participating in the <br />ro rammin <br />41656 <br />5,020 <br />5,100 <br />5,500 <br />6,000 <br />Teen programs per year <br />27 <br />37 <br />30 <br />32 <br />35 <br />Children's programs per year <br />113 <br />119 <br />125 <br />130 <br />135 <br />1i [ M <br />