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Emergency Services - continued <br />made significant EMS System improvements through the Peer Review committee. EMS has <br />improved the County's compliance with the State Office of EMS data collection system, <br />PreMIS, in addition to improving the quality of the data. The EMS Performance <br />Improvement Center has reported that Orange County has one of the best data quality <br />scores in the State. <br />• OCEMS worked with Durham County to provide the Defensive Tactics for EMS program to <br />address the rising numbers of violent encounters that EMS providers are facing, and hosted <br />our first Pediatric Trauma Advanced Life Support program through the Mid Carolina <br />Regional Advisory Committee. <br />EMS provided command staff and medical support for two Presidential visits last year. <br />EMS implemented a New Provider Driver's Training Program and provided three offerings of <br />the training for Orange County and South Orange Rescue Squad staff. <br />EMS participated in four mock car crash events to educate high school students about the <br />dangers of motor vehicle crashes and the response efforts that occur as a result. This <br />allowed students to understand the impact that their choices have on the community. <br />The addition of two peak load ambulances in 2012/13 reduced the number of Ambulance <br />move -up responses by 31 percent. Because move -up responses are included in the Call for <br />Service counts, this resulted in reduced number of calls for service in FY 12/13. <br />EMS moved its personnel from a 24 hour shift schedule to a 12 hour shift schedule on July <br />27, 2012. This move resulted in an immediate improvement in the Wheel's Rolling Time <br />(Time from ambulance dispatch to the time the EMS Unit is in route to the call). This <br />reduction helped to reduce the overall response time in FY 12/13. <br />Outcome Measures <br />2010 -11 <br />Actual <br />2011 -12 <br />Actual <br />2012 -13 <br />Budget <br />2012 -13 <br />Projected <br />2013 -14 <br />Budget <br />Service: Emergency Medical Services <br />Total Calls for Service <br />12,605 <br />13,287 <br />13,500 <br />13,207 <br />13,735 <br />Number of Ambulance Move Up <br />Calls <br />2,360 <br />2,016 <br />N/A <br />1,386 <br />1,178 <br />Service: Emergency Medical Services <br />Performance Measures <br />2010 -11 <br />Actual <br />2011 -12 <br />Actual <br />2012 -13 <br />Budget <br />2012 -13 <br />Projected <br />2013 -14 <br />Budget <br />Response Time (Average) <br />10:51 <br />10:01 <br />N/A <br />08:50 <br />08:00 <br />Response Time (90t percentile) <br />18:19 <br />17:22 <br />14:00 <br />15:46 <br />14:30 <br />Average Wheels Rolling Time <br />01:16 <br />01:24 <br />N/A <br />O1:07 <br />01:00 <br />M111 <br />