Agenda - 05-30-2013 - 2 - Laserfiche WebLink

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Emergency Services - continued and fit testing cards, and includes a computer and printer to allow more portable fit testing for all emergency responders. Includes full year funding of the Fire Marshal position that was budgeted in FY 2012 -13 for six (6) months (starting January 1, 2013) Communications Division Major Services 24 hours Public Safety Answering Point (PSAP) for citizens requiring emergency and non - emergency assistance. Dispatch all law enforcement, EMS and fire resources to respond to the needs of the community and partner counties. Monitor and respond to all public safety agency requests through various mediums of communication to provide information and oversee safety of responders. • Coordinate and dispatch medical calls through the use of Emergency Medical Dispatch (EMD) through protocol assessment to provide the most accurate resource and provide pre - arrival and post- dispatch instructions to the caller /patient until medically trained personnel arrive on scene. • Utilize Automatic Vehicle Locator (AVL) to identify closest ambulance response to medical calls. Maintain all 9 -1 -1 records and produce duplicated recordings /logs /database information as requested by the agencies, citizens, businesses and attorneys as outlined by NC GS 132- 1.4 and GS 132 -1.5. Narrowbanding Project implemented affecting all conventional radio systems in order to comply with FCC regulations by January 2013. FY 2012 -13 Outcomes Successfully implemented AVL for ambulance units. Answered all 9 -1 -1 emergency lines within 0 — 5 seconds 100% of the time. • Complied with all mandatory certification requirements in EMD, Sheriff's Training and Standards, Division of Criminal Information (DCI), and FEMA IS 247a. • Completed Narrowbanding of the 9 -1 -1 Center radios and tower with minimal interruption to operations. 121