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Page 2 of 3Susie Enoch <br />needed for client care. Created, directed, and implemented devel <br />solidify and expand the organization's employee and employer rel <br />sound HR dept which allowed for effective delivery of excellent <br />the financial goals set for the organization. Oversaw all opera <br />supervising of staff, training, and developing and implementing <br />and procedures. <br />Qualified Professional: Served as Qualified Professional respon <br />array of case coordination and mental health services for MH/DD/ <br />the extent of each individual's mental health or crisis situatio <br />measures to be taken in each case. Upheld agency goals to meet <br />vocational, residential, mental health treatment, financial, soc <br />needs of the recipient. Managed the arrangement, and linkage or <br />services as needed as it related to programs and other outside a <br />reassessed recipient's needs for case management services; infor <br />about benefits, community resources, and services. <br />Duke University Medical Center (Pastoral Services), Durham, NC [ <br />2011] <br />Chaplain Resident: Provided interfaith pastoral/spiritual care <br />staff in crisis situations. Evaluated emotional, social, spirit <br />determine the capacity to cope with illness and death through co <br />assessments outlining problems, goals and interventions. Served <br />community pastoral care services, clergy and faith communities. <br />patients, families, and staff, as well as participated in ethics <br />Developed sacerdotal functions, religious rituals, and services <br />patients or their family members according to their beliefs, and <br />personally or in conjunction with community spiritual leaders. <br />Durham Technical Community College, Durham, NC [2004 - 2005] <br />Continuing Education Instructor: Taught classes in basic money <br />customer service, healthcare, and teaching careers for c.e.u cer <br />associate/bachelor level degrees. Lead Job Fairs and provided c <br />job assistance training [ in both group/individual] settings. Su <br />job preparation through counseling, mock interviews and resume c <br />Bank of America (formerly NationsBank), Burlington, NC & Greensb <br />2000] Assistant Branch Manager/ Consumer Banker. Played a key r <br />sales programs that helped meet company goals. Maintained direc <br />Conducted monthly <br />and quarterly branch audits, including security system tests. O <br />branch daily; supervised a staff of 12. <br />Great American Knitting Mills (Gold Toe), Burlington, NC [1995 - <br />Analyst - Worked with a team of three analyst/collectors. Ensu <br />complied with FDCPA guidelines. Conducted some training and tea <br />sessions. Recovered $750,000 in charged off collateral. Implem <br /> <br />