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Orange County Public Library Strategic Plan 2013 -2016 <br />'orP Cor),oletencies <br />The value -added core services and functions we offer the people of Orange County. <br />1. Community Space <br />An in viting, versatile community gathering and meeting place that is full of life <br />and activity, but that also offers dedicated quiet areas <br />2. Programs and Services <br />Engaging, excellent programs that inform, educate and entertain, and <br />services tailored to the needs of patrons <br />3. Outreach <br />Establishing connections in the community to increase awareness and use of <br />the library's services, programs and collections <br />4. Resources <br />Maintaining a robust, relevant and easy -to- access collection in print, digital <br />and audiovisual formats <br />5. Staff <br />Knowledgeable, well - trained, and connected employees offering excellent <br />customer service <br />MErA <br />V_ <br />ORANGE �_O f TY <br />101 Page <br />37 <br />