1999 S Agreement SS - Contract Award Electronic Benefits Transfer Training for Food Stamp Recipients

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Mee &AY State of North Carolina County of Orange This Agreement is made and entered into this day of F9bYVJ XT_, 1999,by and between Service Design Associates,Inc.,hereinafter referred to as"the Contractor,"and Orange County,North Carolina on behalf of the Orange County Department of Social Services,hereinafter referred to as"County". WTTNESSETH: Whereas,the North Carolina Department of Health and Human Services("DHHS")entered into a contract with Citibank F.S.B.of Florida to implement an electronic benefits transfer("EBT")system for delivery of certain benefits to its clients;and Whereas,the contract,DHR-497-96,reserves unto DHHS the right to allow each County on behalf of its department of social services to contract for training services outside of the primary contract;and Whereas,the Orange County Department of Social Services,hereinafter"DSS,"has requested and received a Proposal for Training services from the Contractor;and Whereas,the parties hereto desire to reduce the terms of this contract to writing;and Now,therefore,in consideration of the mutual promises set forth herein,the parties agree as follows: 1. The Contractor agrees to provide training services for EBT clients of DSS as described and as indicated on the Contractor completed"Bid Form"which is attached hereto as Exhibit A and incorporated herein by reference.The following description of services to be provided by the Contractor is intended to supplement the description and list of Exhibit A services: Scheduling and preparation will be located within DSS so that appointment scheduling,tracking, and rescheduling can be coordinated.This will be handled by one scheduler and manager,and will require the use of one agency office and a telephone provided by the Contractor.Additional staff will be utilized as necessary.In the 30 days prior to EBT implementation,one training team will perform 5-6 training sessions per day,35-45 customers per session,to ensure training availability to all customers.The Contractor will schedule appointments,mail two appointment letters,reschedule appointments for customers,and send a 3rd appointment notice to customers who miss their initial appointments.The Contractor will have the capacity to conduct EBT training for 2,780 customers.DSS will provide the required space to conduct the training.DSS will provide/rent one(1)POS machines and two(2)PIN selection devices to be used by the Contractor during the customer conversion training and the required written training materials and training videos provided by the State. 2. That the Contractor shall act as an independent contractor and shall not represent himself as an agent or employee of County for any purpose in the performance of the Contractor's duties under this contract. Accordingly,the Contractor shall be responsible for all federal,state,and local taxes arising out of the Contractor's activities in accordance with this contract,including federal and state income tax,social security tax, unemployment insurance taxes,and any other taxes or business license fees as required; 3. That the Contractor shall complete a W-9 form at the time the contract is signed.If this form is not received in County's Finance Office,backup withholding will be initiated.The Contractor will be issued a 1099 if payments are over SIX HUNDRED DOLLARS($600.00).The Contractor shall file necessary federal and state tax forms; 1