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Project Goals <br /> • To improve the citizen's experience <br /> - Reduce the number of government interactions <br /> - Eliminate the need for delinquent vehicle collections <br /> • Reduce/share costs <br /> - Duplicate mailings (postage, materials, handling, etc.) <br /> • Increase efficiency of an existing tax <br /> - Improve collections and revenues <br /> - Improved compliance <br /> Implementation <br /> • Counties work first files in the new VTS April, 2013 <br /> - Combined notices in mailboxes by June 1, 2013 <br /> • Old and new system will overlap for four months <br /> - Change in due date <br /> • Counties to work files in two systems for five months <br /> Renewals <br /> • Assessor will situs and assess vehicles in VTS <br /> • VTS will send amount of taxes due to STARS system <br /> • DMV will mail and collect <br /> • Due date will be 15th of the month <br /> • Valuation appeal must be made within 30 days of due date <br /> • Real time <br /> How Project Was Paid For <br /> • Project costs were paid through the Special Fund administered by the State Treasurer <br /> - 3% additional interest on delinquent bills <br /> • All taxing jurisdictions on the combined notice would bear their share of costs based <br /> upon each unit's contribution to the total amount of the notice <br /> • An effective cost comparison should prorate costs among jurisdictions <br /> Public Outreach <br /> - Provided tri-fold insert with annual listing forms <br /> - Notices being mailed with each RMV monthly mailing <br /> - Information announcement on county digital monitors <br /> - Press release through Public Information Office <br /> - Educational video with PIO available 24/7 on website and YouTube <br /> - Presentation to BOCC <br /> - Twitter @OCNCTAX <br /> Dwane Brinson said this is a massive undertaking of combining two large systems and <br /> has been in the works for quite some time. He said that under the current system, many <br /> taxpayers set bills aside and forget them, creating a need for enforced collection. He stated <br /> that even with a higher than average collection rate, the county has over 39,000 delinquent <br /> bills. He said this situation should improve with the requirement to pay both tax and registration <br /> fee in order to renew registration. He noted that the current system puts a block on vehicles if <br />