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collections,that the County shall be able to deduct payment for service for each site at which said <br /> substantive complaints took place for that month. Substantive complaints may include,but are <br /> not limited to the following: failure to collect on a scheduled collection day; failure to respond to <br /> a request for additional service within allowed time frame. The legitimacy of complaints other <br /> than those specifically listed above shall be determined jointly by ORS and the County. <br /> 11. ORS agrees to provide,with its monthly invoice a monthly report detailing the weight of <br /> material picked up from each stop and the frequency of collection. The report will detail <br /> amounts of recyclables collected at each location by material. These weights are to be based, <br /> when possible,on the actual weight of the recyclable material as determined by a calibrated scale <br /> as the materials are collected. The weights may also be estimates which are based on the weight <br /> of the specific type of container used in the collection program when they are full of material to <br /> be collected(benchmark weights). The weighing of the containers to establish benchmark <br /> weights is to be conducted jointly with the Solid Waste Programs Manager or Recycling <br /> Coordinator and an ORS representative. Additionally, ORS shall provide the county with an <br /> annual summary of the materials collected from each service location. . <br /> 12. ORS shall provide the County a copy of the written protocol that it uses to inform the <br /> County of its methodology for estimating weights of various materials collected from the <br /> buildings listed in this contract. The copy of said protocol must be submitted to the County with <br /> the signed copies of this contract. <br /> 13. ORS agrees that uncontaminated material collected from this program shall be recycled or otherwise <br /> productively reused and shall not landfilled. Other forms of productive reuse shall be negotiated with <br /> the County. <br /> 14. ORS agrees to provide the collection of corrugated cardboard(OCC) from the sites listed in <br /> Attachment B. OCC collection will take place carts with a maximum capacity of 90 gallons <br /> each. The carts will be provided by the County unless otherwise agrees to by ORS and County. <br /> Collections will occur during the regularly scheduled visits to these service locations. ORS will <br /> not be responsible for collecting boxes that are not broken down,or boxes that are contaminated <br /> by food waste or other such contaminants. <br /> 15. ORS agrees to provide additional hauling services as mutually agreed to by County and <br /> ORS. The County will maintain ownership of all hauled materials(i.e. recyclables)unless <br /> otherwise specified. ORS will be responsible for damage to County property or private property <br /> which occurs as a result of hauling services. ORS agrees to provide the County with data <br /> receipts from each haul of recyclable material which they haul to a materials vendor. Any data <br /> receipts must be submitted on at least a monthly basis. <br /> B. Duties of the County <br /> 1. County agrees that for the term of this agreement, all containers provided by ORS remain the <br /> property of ORS as do their proper contents. County agrees not to alter,deface or destroy <br /> containers provided by ORS except to place labels on these containers indicating which materials <br /> 4 <br />