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5. The development and maintenance of a system to ensure that EEOC <br /> and the Contractor maintain compatible procedural and substantive <br /> standards; and <br /> 6. The identification by the Contractor and EEOC of legislative changes <br /> that may be appropriate for the establishment of integrated and <br /> efficient charge processing systems. <br /> 7. Utilization of an effective case management system, and, as <br /> applicable, adherence to a Charge Resolution Plan that: <br /> a. enhances quality and efficiency in the Contractor's charge <br /> resolution systems; <br /> b. establishes annual charge resolution objectives and provides <br /> mechanisms for fixing accountability and measuring progress <br /> toward those objectives; <br /> C. develops procedures and processes designed to reduce <br /> inventories of dual-filed charges that will ensure maintenance <br /> of a charge inventory of less than 365 days; and <br /> d. ensures that quality standards are met and are commensurate <br /> with EEOC's policies and statutory responsibilities. <br /> B. The Contractor further agrees that when agreement on implementation of <br /> any of the above mentioned items is reached, the details of such an <br /> agreement shall be reflected in a Worksharing Agreement whose effective <br /> date will run consistent with the effective dates of this contract. Upon <br /> execution, the Worksharing Agreement dated October 12, 1999, is herein <br /> incorporated by reference into this contract. <br /> C. It is understood and expressly agreed to by both parties to this contract that, <br /> as a condition to the maintenance of this contract, the executed Worksharing <br /> Agreement between the Contractor and EEOC provide that once EEOC or the <br /> Contractor has been designated to process the charge, the other shall refrain <br /> from processing the charge pending completion by the initial processor to <br /> minimize duplication of effort. <br /> C-2 <br />